Forum GLPI-Project

WebGreg

Member

Registered: 2020-02-27

Posts: 729

[SOLVED] Formcreator - technician is automatically added as "Assigned"

Hi

if the technician sends the form it is automatically added as "Assigned to". I don't know if it's a plugin problem or something in GLPI itself. If the user submits the form - everything is OK. But when the same form is used by a technician - it is automatically assigned to the request. I don't see what setting would be responsible for this.

I checked in the form settings > Target > Actors > "Assigned to" is empty
I checked front/ruleticket.php < I don't see the action responsible for this.

Last edited by WebGreg (2023-06-28 11:23:26)

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GLPI 10.0.7
GLPI-Inventory 1.2.1
Ubuntu Server 20.04 LTS

WebGreg

Member

Registered: 2020-02-27

Posts: 729

Re: [SOLVED] Formcreator - technician is automatically added as "Assigned"

SOLVED: https://forum.glpi-project.org/viewtopic.php?id=160115

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GLPI 10.0.7
GLPI-Inventory 1.2.1
Ubuntu Server 20.04 LTS