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#1 2012-04-10 14:35:35
- BT
- Member
- Registered: 2009-05-16
- Posts: 11
New Ticket Status Definition
Hello,
Can I definition New ticket status such as " Wait Vendor Response" "Wait Vendor" etc, I search tables but not found.
Thanks
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#2 2012-04-10 14:46:47
- remi
- GLPI-DEV
- From: Champagne
- Registered: 2007-04-28
- Posts: 7,127
- Website
Re: New Ticket Status Definition
Ticket status are "hardcoded" value.
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
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#3 2012-04-11 10:12:01
- BT
- Member
- Registered: 2009-05-16
- Posts: 11
Re: New Ticket Status Definition
is it possible add new value ?
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#4 2012-04-11 10:20:16
- remi
- GLPI-DEV
- From: Champagne
- Registered: 2007-04-28
- Posts: 7,127
- Website
Re: New Ticket Status Definition
no
Because, each value have associated part in the code.
Which value ?
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
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