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#1 2012-03-15 18:37:31

dcamacho
Member
Registered: 2010-10-18
Posts: 21

User's e-mail information not saved.

I have configured GLPI to work with LDAP, but my user profile defaults to an incorrect e-mail address when I connect to the program. I modify it with the correct account, but it reverts to the wrong address when I log in again. I've verified my account's settings in LDAP and it has the correct addres.

Thanks for your help.

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#2 2012-03-15 18:39:42

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: User's e-mail information not saved.

Check you ldap configuration to see which attribute is retrieve to fill the email field


Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

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#3 2012-03-16 22:45:58

dcamacho
Member
Registered: 2010-10-18
Posts: 21

Re: User's e-mail information not saved.

mail

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#4 2012-03-20 20:34:50

dcamacho
Member
Registered: 2010-10-18
Posts: 21

Re: User's e-mail information not saved.

Is this correct?

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#5 2012-03-20 20:43:59

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: User's e-mail information not saved.

I don't know

You must check the content of this attribute in your LDAP directory

If you have configured GLPI to pull the "mail" attribute, it will pull this attribute.
So this is not a GLPI issue.

You must find which is the correct attribute with the correct email address in "your" directory, and then configure glpi correctly.


Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

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#6 2012-03-24 11:27:51

marcopix
Member
Registered: 2012-03-24
Posts: 2
Website

Re: User's e-mail information not saved.

e-mail the information a user is logged


glpi-project.org

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#7 2012-04-03 18:37:34

dcamacho
Member
Registered: 2010-10-18
Posts: 21

Re: User's e-mail information not saved.

Finally solved the problem !
My account was not synchronizing with LDAP so it always defaulted to the incorrect e-mail address after each login.
Changed to LDAP synchronization and now the correct address appears.
Thanks for your help.

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