Forum GLPI-Project

llma

Member

From: Caracas

Registered: 2007-09-25

Posts: 13

Changing New Ticket interface

Hi,

I'm looking information about change or hide some boxes when a user is making a new ticket - request.

I want to change or hide TYPE box,

Is it possible ? Where should I begin ?

Thanks for your response

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: Changing New Ticket interface

This is a 0.83 feature

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Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
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pyueshd

Member

Registered: 2011-05-24

Posts: 50

Re: Changing New Ticket interface

Hi Remi

Any idea's when 0.83 is being released ?

Regards
Pyuesh

ddurieux

Plugins Dev

From: Propières, France

Registered: 2005-06-17

Posts: 7,521

Re: Changing New Ticket interface

When is ready and have enough data from beta testers (users)

scorpz

Member

Registered: 2012-10-09

Posts: 13

Re: Changing New Ticket interface

Having 0.83 version and i cannot find that option to change ticket types or add new ones...

dgouveia

Member

Registered: 2012-08-23

Posts: 6

Re: Changing New Ticket interface

Look for Tickets Template > Hidden Fields

You can find the Manage Templates button inside the page /glpi/front/ticket.php besides the Add button or directly via /glpi/front/tickettemplate.form.php