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#1 2018-05-10 21:11:06

juancp
Guest
Registered: 2018-05-10
Posts: 2

[GLPI 9.2.3] - The Display name request change in Solution

Hello,

I do upgrade the GLPI from 9.2.1 to 9.2.3.

In view principal of tickets the requester is the correct, but the view the ticket on "Processing Ticket" is same that user in "by".

Thanks,

[GLPI 9.2.3] [PHP 5.6.35] [MySQL 5.1.73]

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#2 2018-05-19 10:52:41

KKAdmin
Guest
From: Germany
Registered: 2010-03-05
Posts: 676

Re: [GLPI 9.2.3] - The Display name request change in Solution

I don't understand your question.
The "by" ist the user, technician, admin... who wrotes the ticker. You can change the requester if you are a technician and record an issue.


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.1.2 /Ubuntu 14.04.4 LTS
Apache/2.4.7 (Ubuntu) - PHP 5.5.9-1ubuntu4.16 - MySQL: 5.5.49-0ubuntu0.14.04.1

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