Forum GLPI-Project

abel.aguzmans

Member

Registered: 2012-09-25

Posts: 20

GLPI 9.2.2 How to assign to different people or groups based on time.

Hi all,

I want to create rules to once the ticket is received at a specific time let say over night it be assigned to a different group or user. Also the same for over the weekends use different user, etc. I have seen around the rules, but can not find any time rule that works for me.

Does GLPI supports this? if not I would be interested about helping developing such a thing. Any work planned or any help with be welcomed.

Regards
Abel

KKAdmin

Member

From: Germany

Registered: 2010-03-05

Posts: 959

Re: GLPI 9.2.2 How to assign to different people or groups based on time.

In the past we want this also but now we work in a different way.
my FR:
https://glpi.userecho.com/communities/1 … k-calender

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GLPI 9.3.3

abel.aguzmans

Member

Registered: 2012-09-25

Posts: 20

Re: GLPI 9.2.2 How to assign to different people or groups based on time.

Hi

So there is no plans to add features like this to GLPI?

Regards