Forum GLPI-Project

tagitsupport

Member

Registered: 2017-10-11

Posts: 6

upgrade from 0.9.1 to 0.9.5 or higher

Hi All,

i have tried numerous upgrades to a later version from 0.90.1 and once installed and working cannot see tickets under assistance>tickets. If i search a user and click the ticket that way they are there but not sure why.

SO far i have tried disabling plugins and different versions right up to 0.9.2 without success.

Thanks for replying.

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: upgrade from 0.9.1 to 0.9.5 or higher

Look in your database if glpi_tickets table must be repair

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

tagitsupport

Member

Registered: 2017-10-11

Posts: 6

Re: upgrade from 0.9.1 to 0.9.5 or higher

Hi Yllen,

Thanks replying, How would this be repaired please.

Regards
James

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: upgrade from 0.9.1 to 0.9.5 or higher

You can do it easily with phpMyAdmin.
If not you must use REPAIR TABLE syntax of mySQL

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

tagitsupport

Member

Registered: 2017-10-11

Posts: 6

Re: upgrade from 0.9.1 to 0.9.5 or higher

Hi Yllen,

Sorry for late reply been busy at work i will give this a go and report back.