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#1 2017-08-04 09:54:40

zaz84
Guest
Registered: 2017-08-04
Posts: 3

Notification (reminder) that the due date will expire soon

Good day!

I need to set up a notification 3 days before the expiry date. To the appointed specialist came a notice (reminder) that his application expires soon.
Is this possible?

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#2 2017-08-04 11:56:13

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 13,789

Re: Notification (reminder) that the due date will expire soon

You can do that in SLT level if you use SLA


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2017-08-04 13:20:25

zaz84
Guest
Registered: 2017-08-04
Posts: 3

Re: Notification (reminder) that the due date will expire soon

I have not yet learned much from GLPi.
Could you write how to do this.
my ver. 0.83.7

Last edited by zaz84 (2017-08-04 13:22:22)

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#4 2017-08-04 16:50:14

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 13,789

Re: Notification (reminder) that the due date will expire soon

Sorry you don't have SLA in 0.83


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#5 2017-08-07 07:15:08

zaz84
Guest
Registered: 2017-08-04
Posts: 3

Re: Notification (reminder) that the due date will expire soon

It's not it?
screen2_240.jpgi.gif

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#6 2017-08-09 16:05:15

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 13,789

Re: Notification (reminder) that the due date will expire soon

So in your SLA you must have Add a SLA level


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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