Forum GLPI-Project

mackyboy07

Member

Registered: 2014-01-23

Posts: 69

Equipment import and link rules problem

Hi,

We have an existing rule that if the asset is not enrolled included/encoded in GLPI the asset should be in the ignored import devices. We first input the Computer name and then we run the agent. That's the time the asset is updated. But when the asset is not there, and the agent sends information, the asset will be included in the Ignored Devices

Criterion                                                 Condition                                Reason
Assets to import : Item type                      is                                          Computers
Assets to import : Name                            is already present in GLPI         Yes
Assets to import : Name                            exists                                    Yes

This rule is working before. But with the newer version, it doesn't. Once the agent sends info to glpi server, it automatically includes the agent and disregarding the rule that we set.

Any idea on what to do with this?

Thank you in advance.

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Equipment import and link rules problem

Which agent do you use? FusionInventory? OCSNG?

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mackyboy07

Member

Registered: 2014-01-23

Posts: 69

Re: Equipment import and link rules problem

Hi Yllen,

I'm using FusionInventory.

Thank you.

mackyboy07

Member

Registered: 2014-01-23

Posts: 69

Re: Equipment import and link rules problem

I also noticed that if the asset doesn't satisfy all the rules that were set, it will still add the asset and the import information was left blank.

mackyboy07

Member

Registered: 2014-01-23

Posts: 69

Re: Equipment import and link rules problem

Hi,

I found the answer on my problem. It's just on the hierarchy of the rules that I created.

First I have a rule that updates all the enrolled assets in GLPI

Criterion                                                 Condition                                Reason
Assets to import : Item type                      is                                          Computers
Assets to import : Name                            is already present in GLPI         Yes
Assets to import : Name                            exists                                    Yes

Then I have a 2nd rule that Ignore all the assets that are not enrolled in GLPI.

Criterion                                                 Condition                                Reason
Assets to import : Item type                      is                                           Computers
Assets to import : Name                            is empty in GLPI                        Yes

And it works like a charm!

You may now close this.

Thank you.