You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2015-10-28 09:16:59

javier.sansaloni
Member
Registered: 2013-10-17
Posts: 34

Group View is empty

I don't know is correct but I have a always group view empty.

captura-glpi.jpg

I have my user in a group with another users that have tickets.

Thank you very much for your attention

Offline

#2 2015-10-28 11:05:43

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,189

Re: Group View is empty

Hi,
looks like GLPI 0.90 ?

administration>profiles>[choose your profile]>Assistance Tab> see groups tickets="Y"


Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
préprod : glpi10.0.15

Offline

#3 2015-10-28 12:52:52

javier.sansaloni
Member
Registered: 2013-10-17
Posts: 34

Re: Group View is empty

Hi! Thank you for your attention.

I have choosen this option but  I can not view tickets.

I have assigned a ticket to a group and my user is inside the group.

Is correct the configuration?

Thank you very much

Offline

#4 2015-10-28 12:56:23

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,189

Re: Group View is empty

Hi,
do you use several entities ?
is user profile valid on the entity of the ticket ?


Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
préprod : glpi10.0.15

Offline

#5 2015-10-28 13:02:09

javier.sansaloni
Member
Registered: 2013-10-17
Posts: 34

Re: Group View is empty

Yes, I have User profile valid for the entity.
I have 4 entities.

I have used so much glpi but I always had these questions.

Offline

#6 2015-10-28 13:08:25

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,189

Re: Group View is empty

I also use 0.90 and it works.
but i don't use dasboard pugin...


Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
préprod : glpi10.0.15

Offline

Board footer

Powered by FluxBB