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#1 2009-08-06 20:01:52

rtt_it
Member
Registered: 2008-03-12
Posts: 54

posting new helpdesk tiket:Unable to add the ticket, check the databas

hi,

im getting the above error msg after moving everything to a new webserver & mysql-instance.

i traced it backed to:
\glpi\locales\en_GB.php>>>
$LANG["tracking"][10]="Unable to add the ticket, check the database";

but why is this "exception" getting thrown?
any ideas?

thx

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#2 2009-08-06 20:05:19

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: posting new helpdesk tiket:Unable to add the ticket, check the databas

In debug mode ? (with a full backtrace)

+


Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

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#3 2009-08-06 21:03:54

rtt_it
Member
Registered: 2008-03-12
Posts: 54

Re: posting new helpdesk tiket:Unable to add the ticket, check the databas

how do i turn on debug?
thx

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#4 2009-08-06 21:16:30

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: posting new helpdesk tiket:Unable to add the ticket, check the databas

glpi version ?


Xavier Caillaud
Blog GLPI Infotel

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#5 2009-08-06 22:16:14

rtt_it
Member
Registered: 2008-03-12
Posts: 54

Re: posting new helpdesk tiket:Unable to add the ticket, check the databas

GLPI version 0.70.2 says the login screen
thx

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