Planning Outlook Export Reminder #32

janko · 2009-05-05 14:16:12

Hello,

Every hour the message 'Planning Outlook Export Reminder #32,#33,#34,...' appears in my planning. This only occurs in my planning and not with the other glpi users. How can i get rid of this reminder? I think this has something to do with the ical Outlook plugin i've recently installed.

Does anyone have any idea how to fix this problem?

Thanks in advance

Regards,

Jan

noliveira · 2009-05-06 10:26:07

janko wrote:

Hello,
Every hour the message 'Planning Outlook Export Reminder #32,#33,#34,...' appears in my planning. This only occurs in my planning and not with the other glpi users. How can i get rid of this reminder? I think this has something to do with the ical Outlook plugin i've recently installed.
Does anyone have any idea how to fix this problem?
Thanks in advance
Regards,
Jan

If you don't use ical outlook uninstall it

janko · 2009-05-06 10:54:35

Unfortunatly i need this plugin.

Regards,

Jan

tsmr · 2009-05-06 11:16:36

Have you a plan reminder ?

janko · 2009-05-06 13:31:38

Not that i know. Where can i check this?

Regards,

Jan

tsmr · 2009-05-06 15:14:05

/front/reminder.php , check your reminders

janko · 2009-05-06 15:32:55

On this page i have serveral Personal notes but no notes concerning Outlook Export, no Public notes, no Global notes. I see the Outlook export in the planning but i can't delete them.
The personal notes are all in the past.

Regards,

Jan

tsmr · 2009-05-06 16:47:30

and for your personal notes, you have plan them ?

tsmr · 2009-05-07 13:52:08

version of glpi ? of plugin ? and test in debug mode to see errors

janko · 2009-05-08 12:03:00

I have plan my personal notes. The glpi version is 0.71.5, the Outlook ical plugin 1.4.

Regards,

Jan

tsmr · 2009-05-08 15:25:48

And in debug mode ? any errors ?

janko · 2009-05-09 09:12:45

I can't find errors in debug mode.

When i add a new personal note and add it to the planning Outlook export appears also in the planning:

Outlook Export Reminder #62

12:00 -> 13:00: test reminder
Information
test

Outlook Export Reminder #63

14:00 -> 15:00: test reminder 2

When i click on Outlook Export reminder i can download the outlook.ics file. But can't find a way how to remove this reminder.

Debug mode output central.php:

SELECT ID
FROM glpi_tracking
WHERE ( assign = '6' ) AND (status ='plan' OR status = 'assign') AND ( glpi_tracking.FK_entities IN (2) )
ORDER BY date_mod ASC 0.000
2 SELECT ID
FROM glpi_tracking
WHERE ( assign = '6' ) AND (status ='plan' OR status = 'assign') AND ( glpi_tracking.FK_entities IN (2) )
ORDER BY date_mod ASC LIMIT 0,20 0.000
3 SELECT *
FROM `glpi_tracking`
WHERE (`ID` = '50') 0.000
4 SELECT *
FROM glpi_users
WHERE ID='37' 0.000
5 SELECT *
FROM `glpi_dropdown_locations`
WHERE (ID = '10') 0.000
6 SELECT count(*)
FROM glpi_followups
WHERE tracking = '50' 0.000
7 SELECT *
FROM `glpi_tracking`
WHERE (`ID` = '58') 0.000
8 SELECT *
FROM glpi_users
WHERE ID='33' 0.000
9 SELECT *
FROM `glpi_dropdown_locations`
WHERE (ID = '2') 0.000
10 SELECT count(*)
FROM glpi_followups
WHERE tracking = '58' 0.000
11 SELECT *
FROM `glpi_tracking`
WHERE (`ID` = '67') 0.000
12 SELECT *
FROM glpi_users
WHERE ID='33' 0.000
13 SELECT *
FROM `glpi_dropdown_locations`
WHERE (ID = '2') 0.000
14 SELECT count(*)
FROM glpi_followups
WHERE tracking = '67' 0.000
15 SELECT *
FROM `glpi_tracking`
WHERE (`ID` = '74') 0.000
16 SELECT *
FROM glpi_users
WHERE ID='33' 0.000
17 SELECT *
FROM `glpi_dropdown_locations`
WHERE (ID = '2') 0.000
18 SELECT count(*)
FROM glpi_followups
WHERE tracking = '74' 0.000
19 SELECT *
FROM `glpi_tracking`
WHERE (`ID` = '78') 0.000
20 SELECT *
FROM glpi_users
WHERE ID='8' 0.000
21 SELECT *
FROM `glpi_dropdown_locations`
WHERE (ID = '92') 0.000
22 SELECT count(*)
FROM glpi_followups
WHERE tracking = '78' 0.000
23 SELECT *
FROM `glpi_tracking`
WHERE (`ID` = '81') 0.000
24 SELECT *
FROM glpi_users
WHERE ID='47' 0.000
25 SELECT count(*)
FROM glpi_followups
WHERE tracking = '81' 0.000
26 SELECT *
FROM `glpi_tracking`
WHERE (`ID` = '94') 0.000
27 SELECT *
FROM glpi_users
WHERE ID='45' 0.000
28 SELECT *
FROM `glpi_dropdown_locations`
WHERE (ID = '16') 0.000
29 SELECT count(*)
FROM glpi_followups
WHERE tracking = '94' 0.000
30 SELECT *
FROM `glpi_tracking`
WHERE (`ID` = '57') 0.000
31 SELECT *
FROM glpi_users
WHERE ID='45' 0.000
32 SELECT *
FROM `glpi_dropdown_locations`
WHERE (ID = '16') 0.000
33 SELECT count(*)
FROM glpi_followups
WHERE tracking = '57' 0.000
34 SELECT *
FROM `glpi_tracking`
WHERE (`ID` = '96') 0.000
35 SELECT *
FROM glpi_users
WHERE ID='25' 0.000
36 SELECT *
FROM `glpi_dropdown_locations`
WHERE (ID = '34') 0.000
37 SELECT count(*)
FROM glpi_followups
WHERE tracking = '96' 0.000
38 SELECT ID
FROM glpi_tracking
WHERE ( assign = '6' ) AND status ='waiting' AND ( glpi_tracking.FK_entities IN (2) )
ORDER BY date_mod ASC 0.000
39 SELECT ID
FROM glpi_tracking
WHERE ( assign = '6' ) AND status ='waiting' AND ( glpi_tracking.FK_entities IN (2) )
ORDER BY date_mod ASC LIMIT 0,20 0.000
40 SELECT *
FROM glpi_tracking_planning
WHERE id_assign='6' AND (('2009-05-09' <= begin AND adddate( '2009-05-09' , INTERVAL 1 DAY ) >= begin) OR ('2009-05-09' < end AND adddate( '2009-05-09' , INTERVAL 1 DAY ) >= end) OR (begin <= '2009-05-09' AND end > '2009-05-09') OR (begin <= adddate( '2009-05-09' , INTERVAL 1 DAY ) AND end > adddate( '2009-05-09' , INTERVAL 1 DAY )))
ORDER BY begin 0.000
41 SELECT *
FROM glpi_reminder
WHERE rv='1' AND (FK_users='6' OR ( private=0 AND ( glpi_reminder.FK_entities IN (2) ) ) ) AND (('2009-05-09' <= begin AND adddate( '2009-05-09' , INTERVAL 1 DAY ) >= begin) OR ('2009-05-09' < end AND adddate( '2009-05-09' , INTERVAL 1 DAY ) >= end) OR (begin <= '2009-05-09' AND end > '2009-05-09') OR (begin <= adddate( '2009-05-09' , INTERVAL 1 DAY ) AND end > adddate( '2009-05-09' , INTERVAL 1 DAY )))
ORDER BY begin 0.001
42 SELECT *
FROM `glpi_reminder`
WHERE (`ID` = '62') 0.000
43 SELECT *
FROM `glpi_reminder`
WHERE (`ID` = '63') 0.000
44 SELECT *
FROM glpi_tracking_planning
WHERE id_assign='6' AND (('2009-05-09 00:00:00' <= begin AND '2009-05-10 00:00:00' >= begin) OR ('2009-05-09 00:00:00' < end AND '2009-05-10 00:00:00' >= end) OR (begin <= '2009-05-09 00:00:00' AND end > '2009-05-09 00:00:00') OR (begin <= '2009-05-10 00:00:00' AND end > '2009-05-10 00:00:00'))
ORDER BY begin 0.000
45 SELECT *
FROM glpi_reminder
WHERE rv='1' AND (FK_users='6' OR ( private=0 AND ( glpi_reminder.FK_entities IN (2) ) ) ) AND (('2009-05-09 00:00:00' <= begin AND adddate( '2009-05-09 00:00:00' , INTERVAL 1 DAY ) >= begin) OR ('2009-05-09 00:00:00' < end AND adddate( '2009-05-09 00:00:00' , INTERVAL 1 DAY ) >= end) OR (begin <= '2009-05-09 00:00:00' AND end > '2009-05-09 00:00:00') OR (begin <= adddate( '2009-05-09 00:00:00' , INTERVAL 1 DAY ) AND end > adddate( '2009-05-09 00:00:00' , INTERVAL 1 DAY )))
ORDER BY begin 0.001
46 SELECT *
FROM glpi_reminder
WHERE FK_users='6' AND private=1 AND (end>='2009-05-09 09:06:53' or rv='0') 0.000
47 SELECT *
FROM `glpi_entities`
WHERE (ID = '2') 0.000
48 SELECT *
FROM glpi_reminder
WHERE private=0 AND ( glpi_reminder.FK_entities = '2' ) 0.000
49 SELECT *
FROM glpi_reminder
WHERE private=0 AND recursive=1 AND ( glpi_reminder.FK_entities = '0' ) 0.000
POST VARIABLE
GET VARIABLE
KEY => VALUE
start => 0
sort =>
order =>
SESSION VARIABLE
KEY => VALUE
glpi_currenttime => 2009-05-09 09:06:53
glpiID => 6
glpiname => j.kolenberg
glpirealname => Kolenberg
glpifirstname => Jan
glpilanguage => en_GB
glpidefault_entity => 0
glpitracking_order => 0
glpiauthorisation => 1
glpiextauth => 0
glpiauth_method => 1
glpisearchcount =>
glpisearchcount2 =>
glpiroot =>
glpilist_limit => 20
glpicrontimer => 1241852559
glpi_plugin_outlookical_profile =>
KEY => VALUE
ID => 4
name => super-admin
interface => outlookical
is_default => 0
outlookical => r
mailing => 1
mailing_config => 1
glpi_plugin_outlookical_installed => 1
glpiprofiles =>
KEY => VALUE
4 =>
KEY => VALUE
ID => 4
name => super-admin
interface => central
is_default => 0
computer => w
monitor => w
software => w
networking => w
printer => w
peripheral => w
cartridge => w
consumable => w
phone => w
notes => w
contact_enterprise => w
document => w
contract_infocom => w
knowbase => w
faq => w
reservation_helpdesk => 1
reservation_central => w
reports => r
ocsng => w
view_ocsng => r
sync_ocsng => w
dropdown => w
entity_dropdown => w
device => w
typedoc => w
link => w
config => w
rule_tracking => w
rule_ocs => w
rule_ldap => w
rule_softwarecategories => w
search_config => w
search_config_global => w
check_update => r
profile => w
user => w
user_auth_method => w
group => w
entity => w
transfer => w
logs => r
reminder_public => w
bookmark_public => w
backup => w
create_ticket => 1
delete_ticket => 1
comment_ticket => 1
comment_all_ticket => 1
update_ticket => 1
own_ticket => 1
steal_ticket => 1
assign_ticket => 1
show_all_ticket => 1
show_assign_ticket => 1
show_full_ticket => 1
observe_ticket => 1
update_followups => 1
show_planning => 1
show_group_planning => 1
show_all_planning => 1
statistic => 1
password_update => 1
helpdesk_hardware => 3
helpdesk_hardware_type => 8388674
show_group_ticket => 0
show_group_hardware => 0
rule_dictionnary_software => w
rule_dictionnary_dropdown => w
entities =>
KEY => VALUE
25 =>
KEY => VALUE
ID => 2
name => Edit@CLB
completename => Edit@CLB
recursive => 0
glpiactiveprofile =>
KEY => VALUE
ID => 4
name => super-admin
interface => central
is_default => 0
computer => w
monitor => w
software => w
networking => w
printer => w
peripheral => w
cartridge => w
consumable => w
phone => w
notes => w
contact_enterprise => w
document => w
contract_infocom => w
knowbase => w
faq => w
reservation_helpdesk => 1
reservation_central => w
reports => r
ocsng => w
view_ocsng => r
sync_ocsng => w
dropdown => w
entity_dropdown => w
device => w
typedoc => w
link => w
config => w
rule_tracking => w
rule_ocs => w
rule_ldap => w
rule_softwarecategories => w
search_config => w
search_config_global => w
check_update => r
profile => w
user => w
user_auth_method => w
group => w
entity => w
transfer => w
logs => r
reminder_public => w
bookmark_public => w
backup => w
create_ticket => 1
delete_ticket => 1
comment_ticket => 1
comment_all_ticket => 1
update_ticket => 1
own_ticket => 1
steal_ticket => 1
assign_ticket => 1
show_all_ticket => 1
show_assign_ticket => 1
show_full_ticket => 1
observe_ticket => 1
update_followups => 1
show_planning => 1
show_group_planning => 1
show_all_planning => 1
statistic => 1
password_update => 1
helpdesk_hardware => 3
helpdesk_hardware_type => 8388674
show_group_ticket => 0
show_group_hardware => 0
rule_dictionnary_software => w
rule_dictionnary_dropdown => w
entities =>
KEY => VALUE
25 =>
KEY => VALUE
ID => 2
name => Edit@CLB
completename => Edit@CLB
recursive => 0
glpi_entities_tree =>
KEY => VALUE
0 =>
KEY => VALUE
2 =>
KEY => VALUE
tree =>
name => Edit@CLB
glpiactiveentities =>
KEY => VALUE
2 => 2
glpi_entities_ancestors =>
KEY => VALUE
2 =>
KEY => VALUE
0 => 0
glpiactive_entity => 2
glpiactive_entity_name => Edit@CLB (Show all)
glpiactive_entity_shortname => Edit@CLB (Show all)
glpishowallentities => 0
glpigroups =>
KEY => VALUE
0 => 11
glpi_plugins =>
KEY => VALUE
0 => outlookical
MESSAGE_AFTER_REDIRECT =>
glpi_multientitiesmode => 1
glpi_viewcentral => my

Last edited by janko (2009-05-09 09:26:28)

tsmr · 2009-05-09 10:59:42

You can disable reminder on plugin configuration.

janko · 2009-05-12 14:09:31

I can't find the option to disable reminder on plugin configuration. In the menu Setup / plugins / Export Ical-Outlook, i can only choose:

Rights management
Instructions / FAQ

Do i have to change this settings directly in to the php file maybe?

Regards,

Jan

Forum GLPI-Project

Announcement

#1 2009-05-05 14:16:12

Planning Outlook Export Reminder #32

#2 2009-05-06 10:26:07

Re: Planning Outlook Export Reminder #32

#3 2009-05-06 10:54:35

Re: Planning Outlook Export Reminder #32

#4 2009-05-06 11:16:36

Re: Planning Outlook Export Reminder #32

#5 2009-05-06 13:31:38

Re: Planning Outlook Export Reminder #32

#6 2009-05-06 15:14:05

Re: Planning Outlook Export Reminder #32

#7 2009-05-06 15:32:55

Re: Planning Outlook Export Reminder #32

#8 2009-05-06 16:47:30

Re: Planning Outlook Export Reminder #32

#9 2009-05-07 13:52:08

Re: Planning Outlook Export Reminder #32

#10 2009-05-08 12:03:00

Re: Planning Outlook Export Reminder #32

#11 2009-05-08 15:25:48

Re: Planning Outlook Export Reminder #32

#12 2009-05-09 09:12:45

Re: Planning Outlook Export Reminder #32

#13 2009-05-09 10:59:42

Re: Planning Outlook Export Reminder #32

#14 2009-05-12 14:09:31

Re: Planning Outlook Export Reminder #32

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