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#1 2009-04-27 18:59:04

ibermejo
Member
Registered: 2009-04-27
Posts: 5

Field request info: SLA and get priority of the urgency and impact

Hi, we are testing GLPI and we need can put the priority according to urgency and impact, its possible?

Also we need info of how go SLA dev, are you doing some plugin or similar? this will be implemented in future versions?

Thanks for your time.

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#2 2009-04-27 19:04:52

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: Field request info: SLA and get priority of the urgency and impact

SLA and other ITIL stuff are on the roadmap for 0.75...

+


Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

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#3 2009-04-28 09:09:23

ibermejo
Member
Registered: 2009-04-27
Posts: 5

Re: Field request info: SLA and get priority of the urgency and impact

Ok remi, thanks for the quick answer.

The actual stable version is 0.71.5, a few years to get the version 0.75... you were joking or I'm wrong? :S

Thanks for your time.

Last edited by ibermejo (2009-04-28 09:23:46)

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