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#1 2009-03-20 14:48:31

jcarvajal
Member
Registered: 2008-12-30
Posts: 25

Problem with the time when I registered a ticket

Hi...

I have a little issue. when I closed a ticket, the time is not the correct!! in my PC is 16:30 but when I closed the ticket the GLPI register 17:30!! I change in general configuration - GMT - 5 hours but it doesn't work!!

Could you please help me??

Last edited by jcarvajal (2009-03-20 14:49:27)

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#2 2009-03-20 18:35:06

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: Problem with the time when I registered a ticket

Please check the configuration of your server.


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

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#3 2009-03-20 21:19:31

jcarvajal
Member
Registered: 2008-12-30
Posts: 25

Re: Problem with the time when I registered a ticket

Hi,
I checked the server and its OK!!...
what can i do??

thanks for your help

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#4 2009-03-24 16:54:42

jcarvajal
Member
Registered: 2008-12-30
Posts: 25

Re: Problem with the time when I registered a ticket

Hi.
I have a problem, when I close a Ticket, GLPI register a different time, for example in my PC is 8:30, so when I close a Ticket the glpi register 9:30, one hour different. I checked in Setup - General and I set GMT - 5 because this is my time zone, but it doesn't work. I checked the server when the glpi was installed but the time is Ok,.
Could you please help me with this issue?

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#5 2009-03-24 20:25:29

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: Problem with the time when I registered a ticket

What did you set in your php ini ?


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

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#6 2009-03-31 18:02:22

jcarvajal
Member
Registered: 2008-12-30
Posts: 25

Re: Problem with the time when I registered a ticket

Hi,

Im not set my php.... what I should do ?

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#7 2009-03-31 22:24:40

jcarvajal
Member
Registered: 2008-12-30
Posts: 25

Re: Problem with the time when I registered a ticket

Im tried.. I did set in the php ... I wrote date.timezone = GMT-5
but it doesnt work .... I dont Know.... What can Ido

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#8 2009-04-01 17:42:10

jcarvajal
Member
Registered: 2008-12-30
Posts: 25

Re: Problem with the time when I registered a ticket

Hi...


thanks for your help!!
I can fixed!!

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