Forum GLPI-Project

gekkos

Member

Registered: 2008-01-20

Posts: 19

error:Unknown FileUnauthorized access to this file

Hi,
When I add a file to a new created monitor everything went fine. Now when i try to open it after I added the file I always get 'Unknown FileUnauthorized access to this file'. I see that the web server user has rw permissions for that file. The files are located in 'glpi/files/TIF'. Any ideas why I can not view these files after I have added them successfully.
Many thanks

GLPI version=0.71.5

tsmr

GLPI-DEV

From: Rennes

Registered: 2005-08-26

Posts: 11,632

Website

Re: error:Unknown FileUnauthorized access to this file

delete htaccess on files dir ?

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Xavier Caillaud
Blog GLPI Infotel

gekkos

Member

Registered: 2008-01-20

Posts: 19

Re: error:Unknown FileUnauthorized access to this file

Thanks,  I did this but the error still exits
Any other ideas or directions

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: error:Unknown FileUnauthorized access to this file

What is the name of the file ?
What is the content of glpi_documents for this file ?
What is the path of this file ?

+

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Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

gekkos

Member

Registered: 2008-01-20

Posts: 19

Re: error:Unknown FileUnauthorized access to this file

What is the name of the file ?
123456789.tif (no spaces in between). When I give http://server/glpi/files/TIF/123456789.tif iin a webbrowser I can download the file

What is the content of glpi_documents for this file ?
What do you mean with this??

What is the path of this file ?
/var/www/glpi/files/TIF/

Thanks

Last edited by gekkos (2009-03-22 19:54:56)

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: error:Unknown FileUnauthorized access to this file

> What is the content of glpi_documents for this file ?
> What do you mean with this??

Open the glpi_documents table using phpMyAdmin, MySQL Query Browser or any others tool you are familliar with and search for this documents.

+

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Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

gekkos

Member

Registered: 2008-01-20

Posts: 19

Re: error:Unknown FileUnauthorized access to this file

In the meantime I re-installed it from scratch and its working now, many thanks

JMD

GLPI - Lead

Registered: 2004-09-13

Posts: 9,180

Website

Re: error:Unknown FileUnauthorized access to this file

ok i close.

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JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
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