OCS and GLPI synch - any current information?

knowtown · 2009-03-17 17:44:42

I have just a couple of questions about the OCS/GLPI synchronization. I have searched this forum and found several helpful things but nothing that has resolved the issue for me. It seems that a lot of the information about this topic is old and for previous versions of either OCS or GLPI. So I would like to try and get the most current information in troubleshooting this problem.

Like many others who have posted on this topic the auto-synch between OCS and GLPI is not happening. However, if I go into the Tools > OCSNG > and choose to synch the existing computer it works fine. It is just not working automatically.

I am using GLPI version 0.71.5 on a RedHat 4 update 7 server.
OCS version 1.02 RC2
apache 2.0.52, php 4.3.9-3.22.9, mysql 4.1.22-2 (let me know if any other info is needed)

I see some documentation that says you need the glpi-mass_ocs_import plugin and other documentation that says that with this version of GLPI the plugin is not needed. I have tried it both ways and cannot get it to work either way.

I have verified the ownership and permission to the /var/www/html/glpi folders and I am pretty sure they are all correct for what is needed. I am just not sure what I am missing and what else to check.

If there is anyone who can verify what is needed in the current version of GLPI, or other things I can check on my end to get the auto synch working with OCS that would be great.

Thanks!

Last edited by knowtown (2009-03-17 17:48:27)

remi · 2009-03-17 18:19:29

something in the files/_log/cron.log ?

Also try in debug mode

You should note than glpi 0.71.5 is the latest version which will work with php 4 (old, deprecated, non maintained, so obsolete).
Next version (0.72) will require php 5

+

knowtown · 2009-03-18 18:52:06

Thanks Remi.

here is the output from the cron.log
[root@its-ocs01 ~]# cat /var/www/html/glpi/files/_log/cron.log
17-03-2009 07:15
Launch dbreplicate
17-03-2009 07:15
dbreplicate Nothing to do (0.01s)
17-03-2009 07:26
Launch ocsng
17-03-2009 07:26
Check updates from server localhost
17-03-2009 07:26
ocsng Nothing to do (0.02s)
17-03-2009 07:29
Launch mailgate
17-03-2009 07:29
mailgate Successfull (0.00s)
17-03-2009 07:33
Launch dbreplicate
17-03-2009 07:33
dbreplicate Nothing to do (0.00s)
17-03-2009 07:42
Launch plugin_mass_ocs_import
17-03-2009 07:42
Clean mass_ocs_import : nothing to do
17-03-2009 07:42
plugin_mass_ocs_import Nothing to do (0.01s)
17-03-2009 07:48
Launch ocsng
17-03-2009 07:48
Check updates from server localhost
17-03-2009 07:48
ocsng Nothing to do (0.00s)
17-03-2009 07:53
Launch dbreplicate
17-03-2009 07:53
dbreplicate Nothing to do (0.00s)
17-03-2009 08:00
Launch mailgate
17-03-2009 08:00
mailgate Successfull (0.01s)
17-03-2009 08:06
Launch ocsng
17-03-2009 08:06
Check updates from server localhost
17-03-2009 08:06
ocsng Nothing to do (0.00s)
17-03-2009 08:06
Launch dbreplicate
17-03-2009 08:06
dbreplicate Nothing to do (0.00s)
17-03-2009 08:14
Launch mailgate
17-03-2009 08:14
mailgate Successfull (0.00s)
17-03-2009 09:26
Launch ocsng
17-03-2009 09:26
Check updates from server localhost
17-03-2009 09:26
ocsng Nothing to do (0.00s)

And I can certainly try debug mode. I know how to turn debug mode on but after that what would I need to do to test the auto synchronization?

And thanks also for the info on PHP. Maybe I will work on getting that upgraded to current version.

remi · 2009-03-18 19:01:46

Cron seems to run ...

But does nothing (this is the internal cron) :
17-03-2009 07:48
ocsng Nothing to do (0.00s)

Check the others logs file with debug mode on (and trace in file) after you see a new event about ocsng

+

Ivo.Silva · 2009-04-08 12:39:46

Hi to you all.

Do you have any follow up on this issue? I'm facing a very similar problem..... My cron log is in all ways similiar to the one here presented.

I'm using OpenSuse 11.0, GLPI 0.71.5, MySQL 5.0.67 and PHP 5.2.9.29.

Thanks.

Best regards

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#1 2009-03-17 17:44:42

OCS and GLPI synch - any current information?

#2 2009-03-17 18:19:29

Re: OCS and GLPI synch - any current information?

#3 2009-03-18 18:52:06

Re: OCS and GLPI synch - any current information?

#4 2009-03-18 19:01:46

Re: OCS and GLPI synch - any current information?

#5 2009-04-08 12:39:46

Re: OCS and GLPI synch - any current information?

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