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#1 2009-02-27 19:24:58

novelle
Member
From: Germany
Registered: 2009-01-28
Posts: 8

Problem with eMail Notification ( charset )

Hello together,

we've got a problem with the User Notification.

In the Test Mail all seems okay ßäöü ect.

Now, when we change the status in a new Ticket, the User gets informed about this and äöüß ect seems like this:

Änderung
but correct is Änderung

We think it's a charset Problem, did anyone have the same problem?

thanks in advance

Last edited by novelle (2009-02-27 19:25:10)


GLPI Version 0.71.3
Apache 2 @ Suse Linux Enterprise Server 9
PHP 5 & MysQL 5 Database
Mail Gateway to a IMAP Account on a Lotus Notes Domino Server R 5.11

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#2 2009-02-27 19:41:42

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: Problem with eMail Notification ( charset )


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

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#3 2009-02-28 11:56:56

novelle
Member
From: Germany
Registered: 2009-01-28
Posts: 8

Re: Problem with eMail Notification ( charset )

Hello and sorry for that hmm

We've got Version 0.71.3 with no manipulation.

It works on Suse Linux Enterprise Server 9, with Apache 2, PHP5 and on a MySQL5 Database.

We have a Gateway ( IMAP ) to a Lotus Notes 5.11 Server with the same Version of clients.

Hope this Information will help you, and thanks again for your great work!


GLPI Version 0.71.3
Apache 2 @ Suse Linux Enterprise Server 9
PHP 5 & MysQL 5 Database
Mail Gateway to a IMAP Account on a Lotus Notes Domino Server R 5.11

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#4 2009-02-28 12:03:17

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: Problem with eMail Notification ( charset )


Xavier Caillaud
Blog GLPI Infotel

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#5 2009-03-02 09:44:38

novelle
Member
From: Germany
Registered: 2009-01-28
Posts: 8

Re: Problem with eMail Notification ( charset )

.. sry but i dont speak france..


GLPI Version 0.71.3
Apache 2 @ Suse Linux Enterprise Server 9
PHP 5 & MysQL 5 Database
Mail Gateway to a IMAP Account on a Lotus Notes Domino Server R 5.11

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#6 2009-03-02 10:51:07

tsmr
GLPI-DEV
From: Rennes
Registered: 2005-08-26
Posts: 11,632
Website

Re: Problem with eMail Notification ( charset )

google translate


Xavier Caillaud
Blog GLPI Infotel

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#7 2009-03-02 12:45:46

novelle
Member
From: Germany
Registered: 2009-01-28
Posts: 8

Re: Problem with eMail Notification ( charset )

the google translation is not the best. but i've asked a dude who speaks french - we will test the config on the server this evening. you get a reply if it's working


GLPI Version 0.71.3
Apache 2 @ Suse Linux Enterprise Server 9
PHP 5 & MysQL 5 Database
Mail Gateway to a IMAP Account on a Lotus Notes Domino Server R 5.11

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#8 2009-03-03 21:08:43

novelle
Member
From: Germany
Registered: 2009-01-28
Posts: 8

Re: Problem with eMail Notification ( charset )

No sry it doesn't work.

In Mail name the ßüäö looks like this: =?iso-8859-1?Q?=DF_=FC_=E4_=F6?=

In the Body it's look like this: ß ü ä Ã

But we could fix the Problems with File uploading.

The charset "error" is still alive hmm

any ideas?


GLPI Version 0.71.3
Apache 2 @ Suse Linux Enterprise Server 9
PHP 5 & MysQL 5 Database
Mail Gateway to a IMAP Account on a Lotus Notes Domino Server R 5.11

Offline

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