cannot add new comupets and network devices

mali · 2005-09-21 10:46:20

I cannot add any new devices such as computers, network elements...
i used new GLPI version and also CVS version
both had the same problem.
my mysql and apache logs didnt say anything.

could anyone help me?

tnx. in advance

MoYo · 2005-09-21 11:09:24

Could you give us more details :
- OS version
- GLPI version
- php configuration
- mysql server
- web server

Without them we could not help you.

baaz · 2005-09-21 11:13:01

And the browser version, may also help us.

mali · 2005-09-21 15:27:07

Os: Debian
Kernel: 2.4.24
GLPI: from 0.6 RC3 to 0.6 upgrade
php is ok...
mysql: 4.1.11
web serv. : apache 2.0.54-3

browser:opera,mozilla,firefox,IE

sorry....

mali · 2005-09-23 11:14:09

can anyone help me....please...

baaz · 2005-09-23 12:06:57

Did you try with a fresh 0.6 install (without doing the update ) ?

mali · 2005-09-26 08:11:28

I just did that, didnt help.
I did a fresh install.
droped the database...
created database
unpacked glpi
set ownership
set permissions
installed glpi
restored data.....
same thing again

baaz · 2005-09-26 09:38:15

What exactly mean "restored data....." on your list ????????

mali · 2005-10-05 07:34:56

it means sometnig like mysql -u root -p glpi < glpi-backup.sql

baaz · 2005-10-05 13:11:37

So this normal if that doesn't work...

If you want to update, you've to do : in first "mysql -u root -p glpi < glpi-backup.sql", then unpack the latest GLPI release, then run the update selecting the good database (here glpi), and it would works.

mali · 2005-10-06 14:00:48

i really tried all the ways i know nothing helped.
restored database before updateing..
fresh installed...
restored from an older version then update...

help me.

i have a lot of data in database, i can send you sql file.

baaz · 2005-10-06 14:21:31

Verify that your script is not timeouting during the update.

To prevent this : change the value of "max_execution_time" in php.ini.

And retry an update.

mali · 2005-10-07 08:58:27

i have tried that just now and same thing again.
dont know what it could be other than tables structure...

baaz · 2005-10-07 10:41:58

All that we know is that there are some people who have the same problem,but we cannot reproduce it yet, so it's really really diffcult for us to help you.

mali · 2005-10-07 12:10:57

OK, I've located the problem, and trying to resolve the issue.
Problem occures wehn you use one of the developement tarballs
and try to upgrade it later. Problem is one collumn is missing in
in glpi_computers, glpi_printers,... tables.

I use my really old database dump, restored it, upgraded the database
to new stable version, and it worked.

Dumped new database

diff old_backup new_dump

and problem displayed in od of the indexes missing.

Now using the
diff new_dump most_recent_dump
i got a lots of missmatched data and lots of new data and im trying to
write a sql update file that will chane that but its a very painfull process.

tnx for you help.

Mladen Novosel
KBC Zagreb

baaz · 2005-10-07 13:15:17

Ok that's great to hear that all is going good.
Just remember that using dev tarballs in production is a really bad idea.

mali · 2005-10-07 13:16:50

tnx.

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Announcement

#1 2005-09-21 10:46:20

cannot add new comupets and network devices

#2 2005-09-21 11:09:24

Re: cannot add new comupets and network devices

#3 2005-09-21 11:13:01

Re: cannot add new comupets and network devices

#4 2005-09-21 15:27:07

Re: cannot add new comupets and network devices

#5 2005-09-23 11:14:09

Re: cannot add new comupets and network devices

#6 2005-09-23 12:06:57

Re: cannot add new comupets and network devices

#7 2005-09-26 08:11:28

Re: cannot add new comupets and network devices

#8 2005-09-26 09:38:15

Re: cannot add new comupets and network devices

#9 2005-10-05 07:34:56

Re: cannot add new comupets and network devices

#10 2005-10-05 13:11:37

Re: cannot add new comupets and network devices

#11 2005-10-06 14:00:48

Re: cannot add new comupets and network devices

#12 2005-10-06 14:21:31

Re: cannot add new comupets and network devices

#13 2005-10-07 08:58:27

Re: cannot add new comupets and network devices

#14 2005-10-07 10:41:58

Re: cannot add new comupets and network devices

#15 2005-10-07 12:10:57

Re: cannot add new comupets and network devices

#16 2005-10-07 13:15:17

Re: cannot add new comupets and network devices

#17 2005-10-07 13:16:50

Re: cannot add new comupets and network devices

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