prob with email notifications

mjcallsr · 2008-04-10 07:25:49

I'm having a problem with email notifications. I installed GLPI on a hosted account and expect that this is the problem.

Host: godaddy.com
Hosted domain: covenazarene.org
GLPI Install: spt.covenazarene.org

Generally, GLPI is able to send email to account built under the hosted account but does not send emails to other accounts. For example GLPI can send to xxx@covenazarene.org but does not appear to send to xxx@hot.rr.com (no emails received).

When I click on Mail Gateway, I get the error "Your parser PHP was compiled without the IMAP functions". Search of the internet indicates problem with compilation of IMAP but godaddy support says IMAP running.

Probably a case of comparing apples to oranges but I have Joomla running under the same account and it does not have this problem.

If someone could point me in the right direction for a solution, I would be appreciative. Please use small words.

Thanks for a great utility.

southcot · 2008-04-10 09:00:34

I Don't know if it relevant but many hosting companies restrict the way in which mail can be sent from PHP.

Often inserting the line:-

ini_set("sendmail_from", "user@covenazarene.org");

Just before a mail function will work. As a newbie to GLPI though I have no idea whwre you would put the code to try it.

JMD · 2008-04-10 11:36:58

Notiifcation != mail gateway

Notification allow GLPI to send email , this is the problem your trying to solve.

Mail gateway allow GLPI to collect email in order to create ticket.

Your problem need to be solve with your hoster. If GLPI could send a mail, GLPI is not the error.
Try to contact your hoster or to read the FAQ or etc...

mjcallsr · 2008-04-11 01:11:55

thanks for your response. Unfortunately host has poor support so don't think I'll get any resolution from them. If it wasn't for the fact that someone donated 10yr advance payment for the account, I'd recommend moving it.

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#1 2008-04-10 07:25:49

prob with email notifications

#2 2008-04-10 09:00:34

Re: prob with email notifications

#3 2008-04-10 11:36:58

Re: prob with email notifications

#4 2008-04-11 01:11:55

Re: prob with email notifications

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