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Hello all!
Cartridges engine is really good. Only one thing, is there the way to link ticket (service call) and issue of concrete cartridge? I mean to know which service call was the reason to issue this cartridge.
And second question. In service call I can create the link with one printer only. But sometimes my users ask me for cartridges for several printers. For example - manager of remote shopping center with several our shop-in-shops ask for cartridges for two printers in one ticket. I understand, that in this case I can create two tickets, but, of course it would be better to have the ability to link two printers and issue cartridges.
Regards,
Konstantin Popov
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