Requestor and Technician Drops downs no longer working

7echno7im · 2008-02-26 17:53:13

Hi. I have been using GLPI for a little while now. I have my system authenticating with AD and it was working fine until...

I imported users from Active Directory. At first I was able to choose the technician and requester or from the drop down menu. I could choose anyone who had logged in previously. But I needed a long list of possible requester (even though they would never use this system, I needed their formal names from AD) So I imported them using the LDAP Link and import. All of the users imported fine and I was happy until I tried selecting them form the drop downs. Without any variables set in the fields, i cannot choose form the list of available techs or requesters, BUT I found that if I type 1 random character, then delete, I can then select from the drop down list. It is almost like that field is filtering my lists of users somehow and until I enter data then delete it, there isn't anyone to choose from.

There is a workaround, like i stated, but it is easier for my users to pick from a list, rather than start entering the user name or even worse, adding data, then deleting it from the fields. Any ideads?

My system is running GLPI 0.70.2 on Ubuntu Server 7.04 (it happened on the previous version of GLPI as well, I upgraded today to see if that would fix it)

thanks for your help.

Last edited by 7echno7im (2008-02-26 18:07:40)

7echno7im · 2008-02-26 18:01:11

I just found another workaround.... turning of the ajax in the settings. Turning this off removes the field to where users can enter names and only lists the available users. Which is fine for now as a workaround... but then i cannot hand type system names for systems that are not assigned to me.

Last edited by 7echno7im (2008-02-26 18:03:16)

JMD · 2008-02-26 19:48:24

This is not a bug....

When ajax is activated and when you have long list.

The dropdown is split in two area :

An input box
A dropdown

You need to entry a letter or the begin of the item you search in the input box or double click if you want all.

Next the dropdown list the items you ask.

7echno7im · 2008-02-26 21:05:31

wow.... but wouldn't a blank feild yeild all results, thus letting you choose all itmes in the drop down box without even touching the input box?

7echno7im · 2008-02-26 21:06:50

OK. I see the double click wokring. That is weird that the double click submits the *. Nice though.

JMD · 2008-02-26 23:10:56

wow.... but wouldn't a blank feild yeild all results, thus letting you choose all itmes in the drop down box without even touching the input box?

I'me not sure to understand what you mean but if you want that your dropdown display all items, you just have to disabled ajax in the configuration menu.

7echno7im · 2008-02-26 23:14:30

I want both I guess. I want the field to type and the drops down to contain all data. All I am saying is that I thihk the drop down should contain all items without having to double click the field.

JMD · 2008-02-27 01:37:15

The aim of the use of ajax in glpi is to avoid to load all dropdown each time to speed up displat and to limit sql request.

If we list all item each time we lost this aim...

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#1 2008-02-26 17:53:13

Requestor and Technician Drops downs no longer working

#2 2008-02-26 18:01:11

Re: Requestor and Technician Drops downs no longer working

#3 2008-02-26 19:48:24

Re: Requestor and Technician Drops downs no longer working

#4 2008-02-26 21:05:31

Re: Requestor and Technician Drops downs no longer working

#5 2008-02-26 21:06:50

Re: Requestor and Technician Drops downs no longer working

#6 2008-02-26 23:10:56

Re: Requestor and Technician Drops downs no longer working

#7 2008-02-26 23:14:30

Re: Requestor and Technician Drops downs no longer working

#8 2008-02-27 01:37:15

Re: Requestor and Technician Drops downs no longer working

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