Forum GLPI-Project

ivost15

Member

Registered: 2025-03-19

Posts: 3

Inventory GLPI Agent does not make inventory!

Hello everyone. I need help. I keep getting this error. It's been going on for a long time. Thanks in advance.

[http client] internal response: 500 Can't connect to https://...:443 (certificate verify failed), SSL connect attempt failed error:0A000086:SSL routines::certificate verify failed
[Fri Mar 21 12:15:57 2025][error] No supported answer from server at https://.../front/inventory.php
[Fri Mar 21 12:15:57 2025][info] target server0: next run: Fri Mar 21 13:15:57 2025 - https://.../front/inventory.php
[Fri Mar 21 12:15:57 2025][info] GLPI Agent memory usage: WSS=3190784 PFU=128393216

António123

Member

Registered: 2025-03-20

Posts: 28

Re: Inventory GLPI Agent does not make inventory!

"[Fri Mar 21 12:15:57 2025][info] target server0: next run: Fri Mar 21 13:15:57 2025 - https://.../front/inventory.php"
when it reaches the next run time it doesn't run?

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GLPI 10.0.18 - installed on ubunto server
English posts are translated

cconard96

Moderator

Registered: 2018-07-31

Posts: 3,235

Website

Re: Inventory GLPI Agent does not make inventory!

Does your GLPI have a valid HTTPS certificate? Do your clients trust the CA that issued that certificate?

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

ivost15

Member

Registered: 2025-03-19

Posts: 3

Re: Inventory GLPI Agent does not make inventory!

Yes, GLPI have a valid HTTPS certificate (Not After Sat, 13 Dec 2025 23:59:59 GMT)
Um clients trust the CA certificate I don't know I need to check. Can I check it in the browser because I don't have access to the server?