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I'm having trouble understanding where I configure the responses to calls opened via Outlook email.
Could you give me some guidance on how to configure or where to parameterize this function?
Currently, it is only possible to open calls via email, but when you need to respond to the call, you need to access GLPI to perform the interaction. And I would like the interaction to be sent directly via email to the person requesting the call.
Can you help me?
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