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Recently we have upgraded our GLPI to the last version 18 and the form creator 2.13.10. As we have many specific forms, when opening a ticket sometimes it creates a ticket generating the format for example: 'glpi/marketplace/formcreator/front/formanswer.form.php?id=16100' and it ID turning out on the format '/glpi/front/ticket.form.php?id=2025031214/' to the final user.
On the GLPI version 17 was working normally, but since we have upgraded the GLPI we need always to extract from the DB the last form creator and opening it again using super admin.
- We already checked the permission and it is the same as we used on the version 17.
One thing that I realized is when we click on the Send button it appears the sub message saying 'Copy Document succeed' and it remains in the same page.
Has anyone experiencing the same issue?
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