Forum GLPI-Project

yuki555

Member

Registered: 2023-02-15

Posts: 17

Mandatory field on ticket solving

Good afternoon,

GLPI version is 10.0.15

My question is regarding GLPI plugin Fields. I created additional field in tickets, added override by status in settings (to make it mandatory for ticket status Solved) but it doesn't work when I solve the ticket using "Add a solution" button.
I don't know if this is a bug on GLPI or plugin side. Can it be fixed?

lordbat

Member

From: Spain

Registered: 2016-02-12

Posts: 188

Re: Mandatory field on ticket solving

Please don't create multiple post if the core problem is the plugin fields.

P.D: Check this  https://github.com/pluginsGLPI/fields/pull/893

Last edited by lordbat (2025-01-21 10:27:42)

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