FormCreator conditions for generet ticket not work

RingiBoy · 2025-01-07 17:21:43

Hello!
I decided to use a free wonderful plugin, and everything seems clear there, but there is a question with the rules for creating one of the Targets. What I did:
I created a form and described all the fields (some of the fields appear due to conditions, if the checkbox is checked, the field appears and all this works, - the field really appears), but the problem is with adding a condition for generating the second Target, I set the condition that if the field is equal to the value
yes then it should generate (one single rule):

Generated unless:   AND 'nameQuestion' = valueQuestion_checkbox

But in fact, it always generates for me, even if the checkbox is inactive.

if I set the check for an empty field via a regular expression as empty

Disabled unless:   AND 'nameQuestion' regular expression matches /^\s*$/

, - it also does not work.

Maybe I missed something, maybe someone created it and you got it, then give your example, because this looks like a bug. I did not find documentation with an example.

Last edited by RingiBoy (2025-01-07 17:41:26)

RingiBoy · 2025-01-07 17:24:38

Let me clarify: My task is to, if the field with the checkbox is not selected, then do not generate the target

btry · 2025-01-07 18:44:50

Hi

The value to specify is the text of one of the possible values of the checkbox. You must use the same case.

Maybe there is a bug. Do you have special characters (accented or not latin ones) ?

Could you provide a way to reproduce ?

RingiBoy · Yesterday 11:58:18

Hello

James wrote:

Could you provide a way to reproduce ?

Step 1: create a form/create two questions
1.1 First field with the value "Yes" and the checkbox type (hereinafter field 1)
1.2 Second field text (hereinafter field 2)
Step 2: Create a condition for field 2: if field 1 = Yes, then hide.
Step 3: Check that the condition is true and the system reads correctly, the field is hidden for me (done, it`s work)
Step 4: Create a Target in the form of a task, leave everything by default in the settingst:
4.1 Set the condition for generating the task as follows:
if field 1 = Yes, then generate.

When I tested, whether I excluded the checkbox or not, the task was always generated, i.e. the condition did not work.!
Investigating the problem, I opened the task and there was no data received from the form, the value Yes, i.e. the requirement in the rule does not work for some reason.

LaDenrée · Yesterday 13:41:54

did you try "checkbox is visible" as a condition ?

RingiBoy · Yesterday 14:42:37

LaDenrée wrote:

did you try "checkbox is visible" as a condition ?

no, I'll try now, but does it work without any value being passed?

added:
I tried it and it doesn't work, but there is a possibility that I don't understand how to use it correctly!? (there is little information in the official instructions.

Last edited by RingiBoy (Yesterday 15:13:34)

RingiBoy · Yesterday 14:46:18

I thought this type of check is used for those fields that are visible or hidden, and if we reason in this context, then it will not work as a trigger, because this field is always visible.

Forum GLPI-Project

Announcement

#1 2025-01-07 17:21:43

FormCreator conditions for generet ticket not work

#2 2025-01-07 17:24:38

Re: FormCreator conditions for generet ticket not work

#3 2025-01-07 18:44:50

Re: FormCreator conditions for generet ticket not work

#4 Yesterday 11:58:18

Re: FormCreator conditions for generet ticket not work

#5 Yesterday 13:41:54

Re: FormCreator conditions for generet ticket not work

#6 Yesterday 14:42:37

Re: FormCreator conditions for generet ticket not work

#7 Yesterday 14:46:18

Re: FormCreator conditions for generet ticket not work

Board footer