Forum GLPI-Project

ilbicelli

Member

Registered: 2022-11-21

Posts: 15

Visibility of child group tickets

hello,
I have a group structure like this:

- PARENT_GROUP
-- CHILD_GROUP

and a user user who is member of PARENT_GROUP

When a ticket is assigned to CHILD_GROUP my user cannot see the ticket.

Why?

ilbicelli

Member

Registered: 2022-11-21

Posts: 15

Re: Visibility of child group tickets

Ok I think I solved by myself.
Looks like GLPI loads into session variable only groups which user is direct member and make queries only taking in account this session variable.
So I extended the behavior plugin and made a pull request (PR #123 of yllen/behaviors).