Forum GLPI-Project

Cristian98

Member

Registered: 2019-06-04

Posts: 13

10.0.12 - Mail attachments for notification attaches all documents

Hi,
we still have the problem. All documents attached to the ticket, are redundantly attached to EVERY SINGLE followup email.
I've seen that it will the possibility to change this behaviour using GLPI 11. Waiting for the release, can you explain us how to solve this very annoying problem?
If it's possible, you can give us the links to the correct files to integrate. We can integrate them by ourselves!
As you can probably guess this will just confuse the requesters plus it's inflating mailboxes with unnecessary documents.  Is it possible to revise this to only place in the notification only the document attached to the followup in question?

Thank you

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,821

Website

Re: 10.0.12 - Mail attachments for notification attaches all documents

https://github.com/glpi-project/glpi/pull/14964

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

Cristian98

Member

Registered: 2019-06-04

Posts: 13

Re: 10.0.12 - Mail attachments for notification attaches all documents

Great!
I tried now to install the new alpha release 11.0.0-alpha2.
It doesn't have an index who redirects to install.php. Trying to use it, I get this error:

Fatal error: Uncaught Error: Class "Glpi\Cache\CacheManager" not found in C:\laragon\www\glpi11\install\install.php:49 Stack trace: #0 {main} thrown in C:\laragon\www\glpi11\install\install.php on line 49.

Can't install it.
Can you help me? I don't know if I have to do anything else different from this.
Can't find any specific documentation about this.
Very curious to try this new version!

Thank you so much

Last edited by Cristian98 (2024-11-19 17:49:08)

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,821

Website

Re: 10.0.12 - Mail attachments for notification attaches all documents

Please open a separate topic for the GLPI 11 alpha issue.

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GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.