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#1 2024-10-14 17:00:27

Lusca03
Member
Registered: 2024-10-14
Posts: 12

Problens with entity management. GLPI 10.0.16 Version

I recently updated my GLPI from version 9 to 10.0.16;
I am having problems regarding entity management, I had a general Parent entity and its children for each branch of the company, I used the general Parent entity to view calls from all branches and all profiles and users. However, after updating to the new version, when the profile is set as a general parent entity, it only returns calls and users from the main branch that have the same name as the parent entity. I can't edit any children of this entity and I can only create entities that are children of it, I have all the relevant permissions and even so I can't do anything with this entity which previously worked normally.

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#2 2024-10-18 14:35:01

Lusca03
Member
Registered: 2024-10-14
Posts: 12

Re: Problens with entity management. GLPI 10.0.16 Version

Problem resolved, the cache was cleaned, and the entities has be linked.

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