Forum GLPI-Project

Spaider

Member

Registered: 2024-09-06

Posts: 1

Track asset changes

We are evaluating GLPI as our internal asset management tool and it's not clear for us, how to cover the following case: we want GLPI to send email to user whenever any asset is assigned to them.
As I understand, email notifications are not meant to work with assets out of the box.

Is there a way to implement this use case with GLPI?

We are even fine with some kind of web hook, which will be triggered once the asset has been changed. The only requirement is that should be "push"-organized. It's not ok for us to use "pulls", i.e. constantly fetch assets info and check if they were changed.

Thanks.

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,809

Website

Re: Track asset changes

There is no notification for for assets being updated, nor is there an event in the notification system for it.
Outgoing Webhooks will be coming in GLPI 11 but you would only have access to the new data and there is no trigger specific to changing the assigned user (only for any updates).

The best way to handle it would be to create a custom plugin that registers a new notification type and listens with the item_update hook.

https://glpi-developer-documentation.re … index.html

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GLPI Collaborator and Plugin Developer.
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