Forum GLPI-Project

jvuz

Member

Registered: 2010-01-18

Posts: 320

Profile got changed for a lot of users

Hello everyone,

since this morning we got some complaints of some users (not all) that they couldn't logon anymore to GLPI. After some research it seemed they weren't assigned anymore to the client profile (I assume the standard profile). When I looked at the history, I saw they got removed indeed, but the field of the user (that did this) was empty. So we don't know what caused this or why this did happen. Does anybody has a clue or has already experienced this kind of behavior in the past?

Jo

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,809

Website

Re: Profile got changed for a lot of users

Were some Authorization Assignment rules removed/changed?
If a profile was assigned through rules, it would be considered dynamic. Each time the user logs in, the authorization assignment rules will add any new profiles that apply and remove any dynamic ones that no longer apply.

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GLPI Collaborator and Plugin Developer.
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jvuz

Member

Registered: 2010-01-18

Posts: 320

Re: Profile got changed for a lot of users

Dear cconar96, thank you for the tip, I will check this.

jvuz

Member

Registered: 2010-01-18

Posts: 320

Re: Profile got changed for a lot of users

Apparently it wasn't even included. So I've added the rule to assign every user to the client profile automatically. I'll check later if it's OK now.

jvuz

Member

Registered: 2010-01-18

Posts: 320

Re: Profile got changed for a lot of users

The strange thing is there was no history for the already existing rule.