Forum GLPI-Project

ymis98800

Member

Registered: 2024-04-02

Posts: 10

GLPI 10.0.16 - Copy/paste from Outlook not working

Hello,

When I try to copy/paste an image from an email (Outlook) into a KB article, the image is empty.

I am using the last version of GLPI and the fileupload.js file is up to date.

Thanks in advance.

Regards.

ymis98800

Member

Registered: 2024-04-02

Posts: 10

Re: GLPI 10.0.16 - Copy/paste from Outlook not working

Problem identified (tested with FIrefox and Edge) : security problem in the web browser to load local resources (file:///C:/Users/XXXX/AppData/Local/Temp/msohtmlclip1/01/clip_image002.gif)

2 alternative solutions::
- copy/paste Outlook -> Word -> GLPI
- Save images as files -> drag/drop on GLPI

If someone has another solution...

Last edited by ymis98800 (2024-08-05 21:01:31)