Forum GLPI-Project

michele

Member

Registered: 2024-05-20

Posts: 1

glpi-agent printer inventory

Hi,

there's a way to import into glpi inventory (with server glpi plugin installed) manufacturer and model of client connected printers?

On my client with agent 1.7.3 installed i can retrieve (in locally generated xml inventory) infos like

<USBDEVICES>
<CAPTION>USB Composite Device</CAPTION>
<MANUFACTURER>Brother Industries, Ltd</MANUFACTURER>
<NAME>USB Composite Device</NAME>
<PRODUCTID>007F</PRODUCTID>
<SERIAL>E75331K9N706502</SERIAL>
<VENDORID>04F9</VENDORID>
</USBDEVICES>

and like

<PRINTERS>
<DRIVER>Brother HL-L5100DN series</DRIVER>
<NAME>Brother HL-L5100DN series</NAME>
<NETWORK>0</NETWORK>
<PORT>USB001</PORT>
<PRINTPROCESSOR>winprint</PRINTPROCESSOR>
<SERIAL>E75331K9N706502</SERIAL>
<SHARED>0</SHARED>
<STATUS>Idle</STATUS>
</PRINTERS>

despite this on my printer's asset page i can see only serial number but none of model and manufacturer.

I have checked my client glpi-agent/share folder and all .ids databases are there.

Maybe it's a rules issue?

Thank you

ec2311

Member

Registered: 2016-04-07

Posts: 352

Re: glpi-agent printer inventory

Hello

I wonder too it something is done with data coming under 'printers' tags

I did a discovery and scan snmp : the printer is well created in printer asset : ok

the computer A uses this printer : the printer is defined in windows configuration of A, and raises in agent inventory under printers tags
for the computer A I don't see any link with this printer.

BUT :
the computer (A) may use the printer defined on an other computer (B)
The computer (B) may define this printer because it's a printer server...

in the 2 cases I think we should find something for the computers (A and B)

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GLPI 10.0.10
GLPIinventory 1.3.4

Agents : FI (2.6, 2.5) et Glpiagents (1.7)