Forum GLPI-Project

Mass

Member

Registered: 2020-09-06

Posts: 7

Install plugin from GLPI Marketplace

Hi when I trying to install any plugin from Marketplace this message appear "Plugin archive format is not supported by your system : tbz2.". What can I do, any suggestion?

Thanks.

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,809

Website

Re: Install plugin from GLPI Marketplace

Do you have the bzip2 PHP extension installed and enabled?

---

GLPI Collaborator and Plugin Developer.
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nvonallmen

Member

Registered: 2020-10-30

Posts: 2

Re: Install plugin from GLPI Marketplace

Hi, we have the same problem and bzip2 PHP extension is installed and enabled.
Have you any other suggestions?
Many Thanks

sgem

Member

From: England

Registered: 2020-09-28

Posts: 15

Re: Install plugin from GLPI Marketplace

I would create a PHPinfo.php page and upload it do your GLPI root folder, the browse to it and check what *exactly* PHP is seeing, just in case its not seeing the extensions properly.

nvonallmen

Member

Registered: 2020-10-30

Posts: 2

Re: Install plugin from GLPI Marketplace

Hi,

The result from PHPinfo

HTTP Headers Information
HTTP Request Headers
HTTP Request     GET /phpinfo.php HTTP/1.1
Host     it9-clone.ptm.net
User-Agent     Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0
Accept     text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
Accept-Language     fr,fr-FR;q=0.8,en-US;q=0.5,en;q=0.3
Accept-Encoding     gzip, deflate, br
DNT     1
Connection     keep-alive
Cookie     glpi_a9d53e322b1e1d7d4f205807b27354ae=ouloipduvdrindaudndjaevq8l; glpi_a9d53e322b1e1d7d4f205807b27354ae_rememberme=%5B1109%2C%22dnqE4n9Xcxb6BS3MFOw9boPNgzs9WSTnlaJbhr99%22%5D
Upgrade-Insecure-Requests     1
HTTP Response Headers
X-Powered-By     PHP/7.2.5
bz2
BZip2 Support     Enabled
Stream Wrapper support     compress.bzip2://
Stream Filter support     bzip2.decompress, bzip2.compress
BZip2 Version     1.0.6, 6-Sept-2010

Thank you

StefanSa

Member

Registered: 2020-11-05

Posts: 8

Re: Install plugin from GLPI Marketplace

Hello, exactly the same problem.

BZip2 Support    Enabled
Stream Wrapper support    compress.bzip2://
Stream Filter support    bzip2.decompress, bzip2.compress
BZip2 Version    1.0.6, 6-Sept-2010

How can i solve this problem ?

thx
StefanS

Mass

Member

Registered: 2020-09-06

Posts: 7

Re: Install plugin from GLPI Marketplace

Any solution?

peacemaker

Member

Registered: 2023-01-10

Posts: 1

Re: Install plugin from GLPI Marketplace

tbz2 (I assume tbz also) are handled via phar php extension, not directly by bz2

see github.com/wapmorgan/UnifiedArchive/blob/master/docs/Drivers.md (add https:// as I'm not able to post link here)

Last edited by peacemaker (2023-01-10 17:33:25)

gmontelo

Member

Registered: 2023-04-04

Posts: 7

Re: Install plugin from GLPI Marketplace

Install php-phar, it worked for me.

grenona

Member

From: Canada

Registered: 2021-08-11

Posts: 48

Re: Install plugin from GLPI Marketplace

Any other clue, i reinstall PHP-PHAR, same issue, cannot install plug-in after installing  (version 10.0.11)

f_jeanc

Member

Registered: 2024-01-15

Posts: 7

Re: Install plugin from GLPI Marketplace

Same problem here

jean.oderco

Member

Registered: 2024-05-24

Posts: 5

Re: Install plugin from GLPI Marketplace

I solved my problem following these steps.

Found my php version with "php -v" command (My version is 8.1.2)

Installed the plugin php8.1-bz2 with sudo apt-get install php8.1-bz2. Note: the number of package is the same of your php version.

Then I restarted the apache with > sudo systemctl restart apache2