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#1 2023-09-07 17:44:28

internationties88
Member
Registered: 2023-09-07
Posts: 1

"ERROR_GLPI_LOGIN_USER_TOKEN","parameter user_token seems invalid"

Hello Everyone,

I recently upgraded my GLPI instance from version 9.5.7 to 10.0.9 and have been encountering an issue with user_tokens when making API calls. Specifically, I keep receiving the following error message:

"ERROR_GLPI_LOGIN_USER_TOKEN","parameter user_token seems invalid"

I've tried several troubleshooting steps including token regeneration and ensuring that the "login with external token" option is set to yes. Strangely, API calls are working fine for the newly created user's token or using user:password-based authentication. Additionally, my LDAP synchronization is functioning correctly without any errors.

Unfortunately, I haven't been able to find any useful information in the logs, as there are no API failed calls or connection errors being recorded.

Could anyone please point me in the right direction for further troubleshooting?

Thank you in advance for your assistance!

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#2 2024-06-25 17:26:07

clivinghouse
Member
Registered: 2024-06-25
Posts: 1

Re: "ERROR_GLPI_LOGIN_USER_TOKEN","parameter user_token seems invalid"

Hello anyone,

I too am having this issue.

Thanks!

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