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#1 2024-06-18 13:55:45

cleverson.maia2
Member
Registered: 2024-06-18
Posts: 5

How do I remove these buttons and options

Good morning everyone, these buttons and options appeared on my glpi when opening a ticket (is circled in red on image), I did not activate these options and I would like to deactivate them, but I am not able to do so at all. Can anyone help me with how I deactivate this? thanks.

image:

https : // ibb.co / 56LHHHz

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#2 2024-06-18 18:15:30

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,809
Website

Re: How do I remove these buttons and options

What plugins do you have installed and enabled?


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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#3 2024-06-18 18:43:27

cleverson.maia2
Member
Registered: 2024-06-18
Posts: 5

Re: How do I remove these buttons and options

Hello, plugins:  News, behaviors, formcreator, GLPI Inventory (disabled), Data Injection (disabled), timelineticket

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#4 2024-06-18 20:43:49

cleverson.maia2
Member
Registered: 2024-06-18
Posts: 5

Re: How do I remove these buttons and options

cconard96 wrote:

What plugins do you have installed and enabled?


Hello, plugins:  News, behaviors, formcreator, GLPI Inventory (disabled), Data Injection (disabled), timelineticket

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#5 2024-06-19 19:59:10

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,809
Website

Re: How do I remove these buttons and options

Was the code of GLPI modified manually? These fields don't look like they came from any of the plugins listed and they couldn't be added by GLPI itself.


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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#6 2024-06-19 20:37:11

cleverson.maia2
Member
Registered: 2024-06-18
Posts: 5

Re: How do I remove these buttons and options

cconard96 wrote:

Was the code of GLPI modified manually? These fields don't look like they came from any of the plugins listed and they couldn't be added by GLPI itself.

Hello, thanks for your attention, No, the GLPI source code has not been changed sad.

I can't figure out what's wrong, I even did a new installation on another server to compare, but I can't find anything

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#7 2024-06-20 19:19:56

cleverson.maia2
Member
Registered: 2024-06-18
Posts: 5

Re: How do I remove these buttons and options

Has anyone had this problem ? thx

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