Forum GLPI-Project

umesh

Member

Registered: 2024-06-13

Posts: 4

Blank screen whi;e genrating QR Code and or barcode

Hi friends,
Here I am new to the project GLPI, which seems helping me in asset inventory. Installed 10.0.15 version on Ubuntu 20. Added Barcode plugin and enable it. When tried generating the QR code label and or Barcode label, it generated initially and then it give me blank page. Tried uninstalling Barcode plugin and installing again 2-3 times, still there is no success.
Please help, as QR code labeling will help in a great manner.

Thank you in anticipation

Umesh Chavan, INDIA.

GO GREEN!..

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: Blank screen whi;e genrating QR Code and or barcode

Please check the GLPI logs for more information. You can find them in the files/_log folder.

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

umesh

Member

Registered: 2024-06-13

Posts: 4

Re: Blank screen whi;e genrating QR Code and or barcode

CSRF check failed for User ID: 2 at /itsm/glpi/front/massiveaction.php
2024-06-05 14:18:30 [2@BNCABLMS]
CSRF check failed for User ID: 2 at /itsm/glpi/front/massiveaction.php
2024-06-07 11:21:35 [2@BNCABLMS]
User ID: 2 tried to access or perform an action on /itsm/glpi/front/computer.form.php?id=15 with insufficient rights. Additional information: Missing READ right. Cannot view the item.
    Stack Trace:
        /var/www/html/itsm/glpi/src/CommonDBTM.php:6449 displayRightError()
        /var/www/html/itsm/glpi/src/CommonDBTM.php:6542 displayAccessDeniedPage()
        /var/www/html/itsm/glpi/front/computer.form.php:130 displayFullPageForItem()
2024-06-07 11:21:39 [2@BNCABLMS]
User ID: 2 tried to access or perform an action on /itsm/glpi/front/computer.form.php?id=15 with insufficient rights. Additional information: Missing READ right. Cannot view the item.
    Stack Trace:
        /var/www/html/itsm/glpi/src/CommonDBTM.php:6449 displayRightError()
        /var/www/html/itsm/glpi/src/CommonDBTM.php:6542 displayAccessDeniedPage()
        /var/www/html/itsm/glpi/front/computer.form.php:130 displayFullPageForItem()
2024-06-07 11:21:45 [2@BNCABLMS]
User ID: 2 tried to access or perform an action on /itsm/glpi/front/computer.form.php?id=15 with insufficient rights. Additional information: Missing READ right. Cannot view the item.
    Stack Trace:
        /var/www/html/itsm/glpi/src/CommonDBTM.php:6449 displayRightError()
        /var/www/html/itsm/glpi/src/CommonDBTM.php:6542 displayAccessDeniedPage()
        /var/www/html/itsm/glpi/front/computer.form.php:130 displayFullPageForItem()
2024-06-13 10:35:30 [2@BNCABLMS]
CSRF check failed for User ID: 2 at /itsm/glpi/front/massiveaction.php
2024-06-13 10:48:14 [2@BNCABLMS]
CSRF check failed for User ID: 2 at /itsm/glpi/front/massiveaction.php
2024-06-17 14:16:30 [2@BNCABLMS]
CSRF check failed for User ID: 2 at /itsm/glpi/front/massiveaction.php

These are access error file logs....can you please guide further?

Last edited by umesh (2024-06-17 10:48:48)

umesh

Member

Registered: 2024-06-13

Posts: 4

Re: Blank screen whi;e genrating QR Code and or barcode

Uncaught Exception Error: Call to undefined method QRcode::png() in /var/www/html/itsm/glpi/marketplace/barcode/inc/qrcode.class.php at line 159

PHP User Warning (512): plugin_version_qrticket-0.4.3 method must be defined! in /var/www/html/itsm/glpi/src/Plugin.php at line 1810

PHP Warning (2): imagecreatefrompng(): "/var/www/html/itsm/glpi/files/_plugins/barcode/logo.png" is not a valid PNG file in /var/www/html/itsm/glpi/marketplace/barcode/inc/barcode.class.php at line 399
Uncaught Exception TypeError: imagesx(): Argument #1 ($image) must be of type GdImage, bool given in /var/www/html/itsm/glpi/marketplace/barcode/vendor/rospdf/pdf-php/src/Cpdf.php at line 3785

how to resolve these errors, please help

Last edited by umesh (2024-06-19 12:47:13)

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: Blank screen whi;e genrating QR Code and or barcode

https://github.com/pluginsGLPI/barcode/issues/125

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

umesh

Member

Registered: 2024-06-13

Posts: 4

Re: Blank screen whi;e genrating QR Code and or barcode

Thank you ....I tried many ways...but didnt helped to resolve.

Finally, I un-installed all the plugins and removed the folders form the marketplace and _plugins. then again installed only barcode plugin then it worked for generating QR codes. But yet it is giving me blank pdf for barcodes.