Forum GLPI-Project

RichSol

Member

Registered: 2024-06-07

Posts: 6

automatic user creation once emailed

Hi,
I would like to ask you if there is any option of automatic user creation when GLPi gets an email, changes it to a ticket. Of course with a domain restriction.
It would be useful for users having their own account in order to check their own tickets, tasks, assigned items, etc. LDAP we don´t use.
Thanks for the answers.
RN

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,809

Website

Re: automatic user creation once emailed

In the Receiver configuration, you can enable the "Automatically create user from email" option.

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

RichSol

Member

Registered: 2024-06-07

Posts: 6

Re: automatic user creation once emailed

Thank you.
But there is no such option in GLPI 10.0.15.

avelor

Member

Registered: 2024-03-28

Posts: 8

Re: automatic user creation once emailed

This feature is in future release. you can install night build or develop version, or wait until release

RichSol

Member

Registered: 2024-06-07

Posts: 6

Re: automatic user creation once emailed

Hi,
thank you. I tried to install this version of Night build from https: //nightly.glpi-project.org/glpi/ - build date 2024-06-28 00:31:35 UTC, but after the clean installation I receive this:
"Web server root directory configuration is incorrect, it should be "/www/hosting/MYDOMAIN/SUBDOMAIN/public". See installation documentation for more details."
Another version could be installed with no issue.
Do you have please any idea why is that?

Thank you.
RN