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#1 2024-05-16 17:44:38

asiermonteroglpi
Member
Registered: 2024-05-14
Posts: 4

Set variable information in recurrent ticke´s title

Hi everybody. We want to create a ticket recurrent and set variable information in the title, such as the month in which the task is running.

For example, we want to create a ticket every month which will be a reminder with the tasks that we must do. And we want that his name will be: "Task of [the month when the ticket is created] (Task of May, Task of June, any)

We have a version 10.0.15

If you need more information ask for it. Thank you.

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#2 2024-05-17 12:32:01

joseluis.teixeira
Member
From: PT - GMR
Registered: 2013-05-07
Posts: 51

Re: Set variable information in recurrent ticke´s title

Hello,

According with this reply on a similar question RECURRENT TICKETS: Ticket template variables is not possible

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#3 2024-05-20 17:01:43

asiermonteroglpi
Member
Registered: 2024-05-14
Posts: 4

Re: Set variable information in recurrent ticke´s title

Thanks for your answer.

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