Forum GLPI-Project

sIBajHYG

Member

From: Mission [KS]

Registered: 2023-08-18

Posts: 75

[solved]History of Tickets.

Please tell me where in the Database there is a History for tickets, as well as comments/answers/solutions?
I transferred tables about tickets (glpi_tickets), but received a list without all this.
I use phpMyAdmin.
I'm trying to migrate this part of the database from glpi 10.0.6 to glpi 10.0.15.

---

Linux ubuntu-22.04.2-live-server-amd64, PHP 8.1.2, Apache 2.4.52, MariaDB 10.6.12, GLPI 10.0.15.
GLPI Inventory 1.3.5, PHP SAML 1.3.0,  Oauth IMAP 1.4.3, Additional Fields, 1.21.8,Ticket Cleaner.

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,287

Re: [solved]History of Tickets.

history : glpi_logs
answers : glpi_itilfollowups (item type="ticket", items_id=glpi_tickets.id)
tasks : glpi_tickettasks
solutions glpi_itilsolutions

---

Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

sIBajHYG

Member

From: Mission [KS]

Registered: 2023-08-18

Posts: 75

Re: [solved]History of Tickets.

history : glpi_logs~~~
solutions glpi_itilsolutions

Thank you

---

Linux ubuntu-22.04.2-live-server-amd64, PHP 8.1.2, Apache 2.4.52, MariaDB 10.6.12, GLPI 10.0.15.
GLPI Inventory 1.3.5, PHP SAML 1.3.0,  Oauth IMAP 1.4.3, Additional Fields, 1.21.8,Ticket Cleaner.