Forum GLPI-Project

Ignacio123

Member

Registered: 2023-07-19

Posts: 2

[error] No supported answer from server at ...

I want to inventory my physical machine (Windows OS) in a virtual machine (Ubuntu)
In Windows, I installed the GLPI Agent, I put the IP of the virtual machine to be able to inventory the physical one and I get the following error:

[Wed Jul 19 09:30:37 2023][info] target server0: server (linux server)
[Wed Jul 19 09:30:37 2023][info] sending prolog request to server0
[Wed Jul 19 09:30:37 2023][error] [http client] unexpected content, starting with:
[Wed Jul 19 09:30:37 2023][error] No supported answer from server at (linux server)
[Wed Jul 19 09:30:37 2023][info] target server0: next run: Wed Jul 19 09:38:37 2023 - (linux server)
[Wed Jul 19 09:30:38 2023][info] GLPI Agent memory usage: WSS=3878912 PFU=127488000

I wanted to know how to solve it to have my physical machine inventoried, because I have the virtual one inventoried

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 537

Website

Re: [error] No supported answer from server at ...

Hi Ignacio,

the "server" parameter must be the url of your GLPI server. Check this documentation to understand what the right url: https://glpi-agent.readthedocs.io/en/la … tml#server

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GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer

roundtrip

Member

Registered: 2012-02-23

Posts: 6

Re: [error] No supported answer from server at ...

Hi iganzio,

i have follow the guide (my case is number 3), but i have same error on client.

  [error] No supported answer from server at http://my-glpi-server/plugins/glpiinventory/

Last edited by roundtrip (2023-11-15 12:39:46)

meldrone

Member

Registered: 2010-12-31

Posts: 85

Re: [error] No supported answer from server at ...

hi, i have the same probleme.
script unistall fusioninventory and install glpi-agent 1.8
but with this error in log
No supported answer from server at http://glpiv10/glpi/plugins/glpiinventory/

have you any respons?

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GLPI 10.0.15 sous ubuntu 22.04 LTS
plugin GLPIInventory

meldrone

Member

Registered: 2010-12-31

Posts: 85

Re: [error] No supported answer from server at ...

je viens de voir aussi la ligne
[warning] [http client] Inventory support is disabled server-side
dans le log
depuis l'interface je viens de re cocher la case pour activer l'inventaire (je ne sais pas pourquoi elle ne l'était plus)

test ok after enable inventory option in Administration > Inventory

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GLPI 10.0.15 sous ubuntu 22.04 LTS
plugin GLPIInventory