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#1 2024-05-09 15:25:14

Juan Damasceno
Member
Registered: 2024-05-09
Posts: 2

Block the opening of new tickets when there is a pending satisfaction

How do I block the opening of new tickets when there is a pending satisfaction survey? My GLPI is at version 10.0.5. I understand that I need to update it but I can't do that now.

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#2 2024-05-09 17:30:32

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,809
Website

Re: Block the opening of new tickets when there is a pending satisfaction

There is nothing in GLPI that would block a user from opening new tickets if there is an outstanding satisfaction survey. Satisfaction surveys are optional.


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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