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#1 2024-05-02 11:32:42

SomeDude
Member
Registered: 2023-11-22
Posts: 62

Ticketcleaner cleans everything

Hello,

does anyone have experience with the Plugin ticketcleaner. I tried a regex that deletes everything after our Company name which starts the signature but even after i put the replacement as test the Tickets still had no description. please help
Regex used : Company Name.*$

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#2 2024-05-03 15:59:25

tikkit
Member
Registered: 2015-03-25
Posts: 19

Re: Ticketcleaner cleans everything

The plugin's documentation is not explicit about this, but I believe a regex requires delimiters [1]. So in your case that would be something like:

/Company Name.*$/

[1]

https://www.php.net/manual/en/regexp.reference.delimiters.php

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#3 2024-05-07 08:29:48

SomeDude
Member
Registered: 2023-11-22
Posts: 62

Re: Ticketcleaner cleans everything

Thank you very much i mean a ton smile

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