Forum GLPI-Project

WebGreg

Member

Registered: 2020-02-27

Posts: 739

The computer is not updated by serial

Hi.

GLPI 10.0.14
Agent GLPI: 1.5

SCENERIO

I am manually adding a computer with serial number 2233XXZZ.
Then I install an agent on this computer that adds a new computer entry with a serial 2233XXZZ.
So I have two objects with the same serial number. Why, if the rule works:

Computer import (by serial)
Criteria:
                  Asset > Item type    is    Computers
                  Asset > Serial number    exists    Yes
Actions:
                  Inventory link    Assign    Link if possible

It looks like it doesn't recognize it as a computer. But if so, why does it correctly place it in the computers resource?

Last edited by WebGreg (2024-04-26 09:54:54)

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GLPI 10.0.7
GLPI-Inventory 1.2.1
Ubuntu Server 20.04 LTS

WebGreg

Member

Registered: 2020-02-27

Posts: 739

Re: The computer is not updated by serial

Nobody has a similar problem?

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GLPI 10.0.7
GLPI-Inventory 1.2.1
Ubuntu Server 20.04 LTS