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#1 2024-02-28 08:49:21
- yuki555
- Member
- Registered: 2023-02-15
- Posts: 16
GLPI priority manage
Hello.
Is it possible to make Priority field in tickets an uneditable?
I don't want to hide it from ticket template, it should be visible within ticket, but I need to restrict it from editing manually by specialists and users.
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#2 2024-02-29 03:39:38
- cconard96
- Moderator
- Registered: 2018-07-31
- Posts: 2,809
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Re: GLPI priority manage
It should be possible in the next main release of GLPI (now will be called GLPI 11.0) with the addition of "Read-only fields" to ticket templates.
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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#3 2024-04-10 10:53:15
- yuki555
- Member
- Registered: 2023-02-15
- Posts: 16
Re: GLPI priority manage
Thank you for this info
also i found other way to make this field as Read-Only: in Profiles settings > Assistance tab > Tickets I unchecked "Change the Priority"
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