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#1 2024-04-09 17:29:40
- daniel.tibaes
- Member
- Registered: 2024-04-08
- Posts: 3
Ticket Creation via GLPI API 10.0.11 - Missing Requester
I am developing a bot for opening tickets via WhatsApp. I can open the ticket, but even after passing the parameter "users_id_recipient": user ID, the ticket does not keep the sent requester and remains as a ticket opened by the user created to generate the user token.
Do you know what to do?
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#2 2024-04-09 21:06:07
- LaDenrée
- HELPER
- Registered: 2012-11-19
- Posts: 6,287
Re: Ticket Creation via GLPI API 10.0.11 - Missing Requester
I thought it was _user_id_recipient with leading _ or _user_id_requester
Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9
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