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tobrein

Member

Registered: 2024-03-27

Posts: 5

rules actions external command or url

hello,

is it possible in the rules in the action set to execute an url or external command ?
For example when the rule criteria "valiation is granted" than as action to execute an ansible automation platform api to create a new VM.

Or how can I execute an external command/url when a ticket approval is granted ?

best regards
TobRein

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,809

Website

Re: rules actions external command or url

No. You would need to create a custom plugin for that.
We do have "Workflows/BPMN" on the roadmap, but I don't have any other news besides that on this subject.

---

GLPI Collaborator and Plugin Developer.
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tobrein

Member

Registered: 2024-03-27

Posts: 5

Re: rules actions external command or url

hello,

here is my quick and realy dirty solution for that.

#1 create an extra column in the glpi_tickets table for the state that the extra command if it is started
#2 filter all granted ticktes and some extra information from the ticket text e.g. hostname and operation system
#3 than start the external command e.g. an Ansible Automation Platform Workflow with the filtered parameter from the ticket (hostname and operating system)
#4 set the state in the extra colum to true if the command is finished

here the bash script for example

#!/bin/bash
#set -x
#SQL command to create an extra column in the glpi_tickets table
#ALTER TABLE glpi.glpi_tickets ADD ansible_workflow_started INT DEFAULT 0 NULL;
#Filter OS and hostname form granetd tickets
operating_system=$(/usr/local/mariadb/bin/mariadb -u root -p123 -e "use glpi; select * from glpi_tickets where name='vm_order' and global_validation='3' and ansible_workflow_started='0' limit 1;"  | awk -F ";"  '{print $15}' | awk -F "&#60" '{print $1 }' )
hostname=$(/usr/local/mariadb/bin/mariadb -u root -p123 -e "use glpi; select * from glpi_tickets where name='vm_order' and global_validation='3' and ansible_workflow_started='0' limit 1;"  | awk -F ";"  '{print $23}' | awk -F "&#60" '{print $1 }')
#echo $operating_system
#echo $hostname
#Start Ansible Automation Platform Workflow after approval is given in glpi
curl -X POST --user root:123 -k -H 'Content-Type: application/json' https://<aap-server>/api/v2/workflow_job_templates/22/launch/ -d '{"extra_vars":{"aap_host_fqdn":"$hostname","aap_os":"$operating_system"}}' | jq .
#Set ansible_workflow_started to 1
/usr/local/mariadb/bin/mariadb -u root -p123 -e "use glpi; update glpi_tickets SET ansible_workflow_started='1' where name='vm_order' and global_validation='3' and ansible_workflow_started='0' limit 1;"

than let the script run every 10 seconds in the systemd timer.

this is a very static solution but it works for me. Maby some other can adopt this soltion to make a more flexible and nicer solution.

Best regards
TobRein