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#1 2024-03-01 20:02:09

sIBajHYG
Member
From: Mission [KS]
Registered: 2023-08-18
Posts: 75

Email notification when adding a private reply

Good afternoon. Please tell me, is it possible to somehow enable email notifications when adding a private response to a Ticket?


Linux ubuntu-22.04.2-live-server-amd64, PHP 8.1.2, Apache 2.4.52, MariaDB 10.6.12, GLPI 10.0.15.
GLPI Inventory 1.3.5, PHP SAML 1.3.0,  Oauth IMAP 1.4.3, Additional Fields, 1.21.8,Ticket Cleaner.

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#2 2024-03-02 03:31:16

BW~Merlin
Member
Registered: 2021-05-09
Posts: 33

Re: Email notification when adding a private reply

Why would you want your private response to notify the user?

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#3 2024-03-04 17:57:34

sIBajHYG
Member
From: Mission [KS]
Registered: 2023-08-18
Posts: 75

Re: Email notification when adding a private reply

Not a user - but a group of administrators.


Linux ubuntu-22.04.2-live-server-amd64, PHP 8.1.2, Apache 2.4.52, MariaDB 10.6.12, GLPI 10.0.15.
GLPI Inventory 1.3.5, PHP SAML 1.3.0,  Oauth IMAP 1.4.3, Additional Fields, 1.21.8,Ticket Cleaner.

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