Forum GLPI-Project

Manuel Admin

Member

Registered: 2024-02-09

Posts: 1

How to send email to client

Hello everyone,

My name is Manuel and i'm actually french IT manager of a company.

Actually, we use GLPI for ticketting of our coworkers when there is a bug/issue a client saw in our software.

But we want to enhance it and doing some things :

- For every ticket, our coworkers can select the concerned clients (we have ~700)
- For every ticket, our coworker can select the concerned users of this client
    - For every user, a mail adress is link to
    - When a ticket is create, the user receive a mail

But i'm a kind of stuck in this situation ahah, don't know how to do ?

Any idea ?