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#1 2023-11-30 15:58:35

aule24
Member
Registered: 2018-07-09
Posts: 12

Timezones seems not loaded glpi 9.2.4 >> glpi 9.5.4

Dear All.

I have a problem with information about Timezones seems not loaded...

I did engine upgrade from 9.2.4 to 9.5.4.

Maybe it was not in propper way...?

Egine/files were installed and msql was copied to new data base.

Install/configuration went really smooth no errors in the msql tables during this process and i can acces all data like with old engine which is still working.
Because this problem and another with email nottifications (which maybe its connected) i cannot fully use a new engine.

I have ma reasons that i dont wont to upgrade to version 10.


I search over the internet and it is problematic to find clear sollution.


Email problem always shows:
Failed to send test email to administrator
Having troubles setting up an advanced GLPI module?
We can help you solve them. Sign up for support on https://services.glpi-network.com.

No metter which configuration im using PHP, SMTP....
Using the same working addres and config that works with 9.2.4 is also not working.
Maybe time zones is the problem.



If somebody can guide me what to check.







My system is working with XAMPP

Operating system: Windows NT SERVER-LEXWARE 10.0 build 19045 (Windows 10) i586
PHP 7.2.6 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bcmath, bz2, calendar,
    ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli,
    mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, readline, session, sodium, standard, tokenizer, wddx, xml, xmlreader, xmlrpc,
    xmlwriter, zip, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="80M" safe_mode="" session.save_handler="files"
    upload_max_filesize="80M"
Software: Apache/2.4.33 (Win32) OpenSSL/1.1.0h PHP/7.2.6 (Apache/2.4.33 (Win32) OpenSSL/1.1.0h PHP/7.2.6 Server at 192.168.0.9
    Port 80)
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36
Server Software: mariadb.org binary distribution
    Server Version: 10.1.32-MariaDB
    Server SQL Mode:
    Parameters: root@localhost/glpi
    Host info: localhost via TCP/IP
   
PHP version is at least 7.2.0 - Perfect!PHP version is at least 7.2.0 - Perfect!
Sessions support is available - Perfect!Sessions support is available - Perfect!
Allocated memory > 64 Mio - Perfect!Allocated memory > 64 Mio - Perfect!
mysqli extension is installedmysqli extension is installed
ctype extension is installedctype extension is installed
fileinfo extension is installedfileinfo extension is installed
json extension is installedjson extension is installed
mbstring extension is installedmbstring extension is installed
iconv extension is installediconv extension is installed
zlib extension is installedzlib extension is installed
curl extension is installedcurl extension is installed
gd extension is installedgd extension is installed
simplexml extension is installedsimplexml extension is installed
intl extension is installedintl extension is installed
ldap extension is installedldap extension is installed
apcu extension is not presentapcu extension is not present
Zend OPcache extension is installedZend OPcache extension is installed
xmlrpc extension is installedxmlrpc extension is installed
CAS extension is not presentCAS extension is not present
exif extension is installedexif extension is installed
zip extension is installedzip extension is installed
bz2 extension is installedbz2 extension is installed
sodium extension is installedsodium extension is installed
Database version seems correct (10.1.32) - Perfect!Database version seems correct (10.1.32) - Perfect!
Timezones seems not loaded, see https://glpi-install.readthedocs.io/en/ … .Timezones seems not loaded, see https://glpi-install.readthedocs.io/en/ … zones.html.
The log file has been created successfully.The log file has been created successfully.
Write access to C:\xampp\htdocs\glpi954/files/_cache has been validated.Write access to C:\xampp\htdocs\glpi954/files/_cache has been validated.
Write access to C:\xampp\htdocs\glpi954/config has been validated.Write access to C:\xampp\htdocs\glpi954/config has been validated.
Write access to C:\xampp\htdocs\glpi954/files/_cron has been validated.Write access to C:\xampp\htdocs\glpi954/files/_cron has been validated.
Write access to C:\xampp\htdocs\glpi954/files has been validated.Write access to C:\xampp\htdocs\glpi954/files has been validated.
Write access to C:\xampp\htdocs\glpi954/files/_dumps has been validated.Write access to C:\xampp\htdocs\glpi954/files/_dumps has been validated.
Write access to C:\xampp\htdocs\glpi954/files/_graphs has been validated.Write access to C:\xampp\htdocs\glpi954/files/_graphs has been validated.
Write access to C:\xampp\htdocs\glpi954/files/_lock has been validated.Write access to C:\xampp\htdocs\glpi954/files/_lock has been validated.
Write access to C:\xampp\htdocs\glpi954/files/_pictures has been validated.Write access to C:\xampp\htdocs\glpi954/files/_pictures has been validated.
Write access to C:\xampp\htdocs\glpi954/files/_plugins has been validated.Write access to C:\xampp\htdocs\glpi954/files/_plugins has been validated.
Write access to C:\xampp\htdocs\glpi954/files/_rss has been validated.Write access to C:\xampp\htdocs\glpi954/files/_rss has been validated.
Write access to C:\xampp\htdocs\glpi954/files/_sessions has been validated.Write access to C:\xampp\htdocs\glpi954/files/_sessions has been validated.
Write access to C:\xampp\htdocs\glpi954/files/_tmp has been validated.Write access to C:\xampp\htdocs\glpi954/files/_tmp has been validated.
Write access to C:\xampp\htdocs\glpi954/files/_uploads has been validated.Write access to C:\xampp\htdocs\glpi954/files/_uploads has been validated.
Write access to C:\xampp\htdocs\glpi954/marketplace has been validated.Write access to C:\xampp\htdocs\glpi954/marketplace has been validated.
Web access to files directory is protectedWeb access to files directory is protected

GLPI constants

GLPI_ROOT: C:\xampp\htdocs\glpi954
GLPI_CONFIG_DIR: C:\xampp\htdocs\glpi954/config
GLPI_VAR_DIR: C:\xampp\htdocs\glpi954/files
GLPI_MARKETPLACE_DIR: C:\xampp\htdocs\glpi954/marketplace
GLPI_USE_CSRF_CHECK: 1
GLPI_CSRF_EXPIRES: 7200
GLPI_CSRF_MAX_TOKENS: 100
GLPI_USE_IDOR_CHECK: 1
GLPI_IDOR_EXPIRES: 7200
GLPI_ALLOW_IFRAME_IN_RICH_TEXT:
GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org
GLPI_INSTALL_MODE: TARBALL
GLPI_NETWORK_MAIL: glpi@teclib.com
GLPI_NETWORK_SERVICES: https://services.glpi-network.com
GLPI_MARKETPLACE_PRERELEASES:
GLPI_USER_AGENT_EXTRA_COMMENTS:
GLPI_AJAX_DASHBOARD: 1
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: 0
GLPI_FORCE_EMPTY_SQL_MODE: 1
GLPI_DOC_DIR: C:\xampp\htdocs\glpi954/files
GLPI_CACHE_DIR: C:\xampp\htdocs\glpi954/files/_cache
GLPI_CRON_DIR: C:\xampp\htdocs\glpi954/files/_cron
GLPI_DUMP_DIR: C:\xampp\htdocs\glpi954/files/_dumps
GLPI_GRAPH_DIR: C:\xampp\htdocs\glpi954/files/_graphs
GLPI_LOCAL_I18N_DIR: C:\xampp\htdocs\glpi954/files/_locales
GLPI_LOCK_DIR: C:\xampp\htdocs\glpi954/files/_lock
GLPI_LOG_DIR: C:\xampp\htdocs\glpi954/files/_log
GLPI_PICTURE_DIR: C:\xampp\htdocs\glpi954/files/_pictures
GLPI_PLUGIN_DOC_DIR: C:\xampp\htdocs\glpi954/files/_plugins
GLPI_RSS_DIR: C:\xampp\htdocs\glpi954/files/_rss
GLPI_SESSION_DIR: C:\xampp\htdocs\glpi954/files/_sessions
GLPI_TMP_DIR: C:\xampp\htdocs\glpi954/files/_tmp
GLPI_UPLOAD_DIR: C:\xampp\htdocs\glpi954/files/_uploads
GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/
GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/
GLPI_I18N_DIR: C:\xampp\htdocs\glpi954/locales
GLPI_VERSION: 9.5.4
GLPI_SCHEMA_VERSION: 9.5.4
GLPI_MIN_PHP: 7.2.0
GLPI_YEAR: 2021

Libraries

htmlawed/htmlawed version 1.2.5 in (C:\xampp\htdocs\glpi954\vendor\htmlawed\htmlawed)
phpmailer/phpmailer version 6.1.6 in (C:\xampp\htdocs\glpi954\vendor\phpmailer\phpmailer\src)
simplepie/simplepie version 1.5.6 in (C:\xampp\htdocs\glpi954\vendor\simplepie\simplepie\library)
tecnickcom/tcpdf version 6.3.5 in (C:\xampp\htdocs\glpi954\vendor\tecnickcom\tcpdf)
michelf/php-markdown in (C:\xampp\htdocs\glpi954\vendor\michelf\php-markdown\Michelf)
true/punycode in (C:\xampp\htdocs\glpi954\vendor\true\punycode\src)
iamcal/lib_autolink in (C:\xampp\htdocs\glpi954\vendor\iamcal\lib_autolink)
sabre/dav in (C:\xampp\htdocs\glpi954\vendor\sabre\dav\lib\DAV)
sabre/http in (C:\xampp\htdocs\glpi954\vendor\sabre\http\lib)
sabre/uri in (C:\xampp\htdocs\glpi954\vendor\sabre\uri\lib)
sabre/vobject in (C:\xampp\htdocs\glpi954\vendor\sabre\vobject\lib)
laminas/laminas-cache in (C:\xampp\htdocs\glpi954\vendor\laminas\laminas-cache\src)
laminas/laminas-i18n in (C:\xampp\htdocs\glpi954\vendor\laminas\laminas-i18n\src)
laminas/laminas-serializer in (C:\xampp\htdocs\glpi954\vendor\laminas\laminas-serializer\src)
monolog/monolog in (C:\xampp\htdocs\glpi954\vendor\monolog\monolog\src\Monolog)
sebastian/diff in (C:\xampp\htdocs\glpi954\vendor\sebastian\diff\src)
elvanto/litemoji in (C:\xampp\htdocs\glpi954\vendor\elvanto\litemoji\src)
symfony/console in (C:\xampp\htdocs\glpi954\vendor\symfony\console)
scssphp/scssphp in (C:\xampp\htdocs\glpi954\vendor\scssphp\scssphp\src)
laminas/laminas-mail in (C:\xampp\htdocs\glpi954\vendor\laminas\laminas-mail\src\Protocol)
laminas/laminas-mime in (C:\xampp\htdocs\glpi954\vendor\laminas\laminas-mime\src)
rlanvin/php-rrule in (C:\xampp\htdocs\glpi954\vendor\rlanvin\php-rrule\src)
blueimp/jquery-file-upload in (C:\xampp\htdocs\glpi954\vendor\blueimp\jquery-file-upload\server\php)
ramsey/uuid in (C:\xampp\htdocs\glpi954\vendor\ramsey\uuid\src)
psr/log in (C:\xampp\htdocs\glpi954\vendor\psr\log\Psr\Log)
psr/simple-cache in (C:\xampp\htdocs\glpi954\vendor\psr\simple-cache\src)
mexitek/phpcolors in (C:\xampp\htdocs\glpi954\vendor\mexitek\phpcolors\src\Mexitek\PHPColors)
guzzlehttp/guzzle in (C:\xampp\htdocs\glpi954\vendor\guzzlehttp\guzzle\src)
guzzlehttp/psr7 in (C:\xampp\htdocs\glpi954\vendor\guzzlehttp\psr7\src)
wapmorgan/unified-archive in (C:\xampp\htdocs\glpi954\vendor\wapmorgan\unified-archive\src)
paragonie/sodium_compat in (C:\xampp\htdocs\glpi954\vendor\paragonie\sodium_compat\src)

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#2 2023-12-01 03:11:04

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,813
Website

Re: Timezones seems not loaded glpi 9.2.4 >> glpi 9.5.4

Hello,

Did you see the GLPI installation/update documentation section regarding timezones?
https://glpi-install.readthedocs.io/en/ … zones.html


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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#3 2023-12-01 08:23:43

aule24
Member
Registered: 2018-07-09
Posts: 12

Re: Timezones seems not loaded glpi 9.2.4 >> glpi 9.5.4

Hi,


Yes finally i was able to go with this by doing this step from MariaDB web page:
"If you are using Windows, then you will need to import pre-populated time zone tables. These are available at MariaDB mirrors."

The error is gone but from the package downloaded from page https://mirror.mariadb.org/zoneinfo/
I have only few zones in Africa to choose in glpi settings. Ofcourse i set up option "Use server configuration"


Looks like this is working.



Problem with email notiffications is still present.
I dig in to debug files an i found this error:
Error connecting with SSL.<EOL>Error connecting with SSL.<EOL>error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number


Looks like my ssl is too old to work with glpi 9.5.4

I will try to upgrade the whole XAMPP and hope this will solve the problem.

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#4 2023-12-02 14:13:01

aule24
Member
Registered: 2018-07-09
Posts: 12

Re: Timezones seems not loaded glpi 9.2.4 >> glpi 9.5.4

Hello.

After reinstalling Xampp to newer version, installing time zones into mysql data base probem with Time zones was resolved.

For nottification problem i will start new topic. looks like its mor complicated and requires seperate explanation.


Thanks for help wink

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